Cyber weekend: A global opportunity for retailers

Cyber weekend – this year spanning Thursday, Nov. 24 to Monday, Nov. 28 – has clearly now become a global opportunity for online retailers.

Why 30 retailers are asking consumers to self-personalize the shopping experience this holiday

Personalization has long been touted as the Holy Grail for improved customer experience at retail.

Maximize the Functionality of Mod Pods and Pod Shelving with New Pod Filler

TWINSBURG, Ohio (November 16, 2016) – Maximize the appeal and functionality of Pods in produce and fresh areas with the new Pod Shelf Filler from FFR…

Autumn comforts: Discovering your shoppers' comfort zone

Along with the falling leaves and cooler temperatures comes the desire for comfort. So, in this season of comfort, how can we ensure that the feeling…

7 critical questions traditional retailer metrics can't answer

by Chris Petersen — Owner, IMS

Traditional metrics of sales and share are not enough for omnichannel.

LensCrafters hits 1,000 store milestone

November 11, 2016

After opening eight new locations earlier this month, LensCrafters now boasts 1,000 stores nationwide, including stores at Macy's locations.

Redefining the customer reward strategy

Reward programs have been around since 1793, but it would be a mistake to believe we as businesses and marketers have mastered the concept.

Report: Retailers will need to pivot to hurdle upcoming challenges

November 10, 2016

While holiday sales are expected to be robust, the future holds some challenges for retailers, reveals a new Forrester report, and those challenges could be…

Mall of America prepping new retail concept for debut this month

November 10, 2016

The Mall of America will be home to a brand new, permanent retail concept, called Debut, come November 16. The concept, to be located in the new north end of…

UK book retailer drives efficiency, cost savings with automation platform

November 9, 2016

The biggest U.K. book seller is gaining operational efficiency and greater transparency with in-house facilities management after deploying a SaaS service…

New tool powering PetSmart.com's delivery operation

November 9, 2016

PetSmart.com is now providing same-day scheduled delivery to 17 metro areas via Deliv, a logistic deliver provider.

1 of the greatest misses in omnichannel retailing

by Chris Petersen — Owner, IMS

If retailers want to engage, they need more than products, pics and price.

Display Three Tiers of Literature in a Small Footprint with New Excelsior® Holder

TWINSBURG, Ohio (November 8, 2016) – Display three tiers of literature in small spaces with the new Excelsior® Narrow Triple-Tiered Literature Holder from FFR…

Best Buy offering free shipping this holiday season

November 4, 2016

How Kroger Co. is growing the business

Shashank Saxena, director of strategy, integration and development for The Kroger Co., talks with Hughes' Tim Tang about business innovation at the recent…

Amazon delivers Fresh to a slew of new cities

November 3, 2016

Chicago and Dallas are now among cities where shoppers can access AmazonFresh.

5 tips for choosing a mobile POS

Shift4 systems architect Jeremy Fried outlines five key criteria for selecting the best mPOS system.

Google delivers Express service in Florida

November 3, 2016

Online shoppers in Tampa Bay have a new option to select when it comes to product delivery as Google has launched its delivery service in the city, as well as…

Nordstrom dials down on holiday seasonal hiring

November 2, 2016

Department retailer Nordstrom will be hiring 3 percent less seasonal employees for the holiday season.

Quick Sign Changes in Style with New Mini Chalk Cards

TWINSBURG, Ohio (November 1, 2016) – Mini Chalk Cards deliver quick sign changes in style, new from FFR Merchandising. Write-on cards allow virtually instant…