Hiring Millennials requires openness, immediacy

Expert offers tips on getting the most out of young employees.

Shoppers expect high-tech options in coming years

May 21, 2008

Media Post: According to the New Future In Store by TNS, 60 percent of shoppers across the globe believe that they will be able to pay for purchases using…

Balancing act

May 13, 2008

Retailers must juggle staff and technology to give shoppers an optimal experience.

Study: customers dislike the wireless retail sales experience

May 12, 2008

Marketing Daily: America's love affair with the automobile has been matched by its love affair with the cell phone. People seem very happy to be using them…

Fujitsu, Socket Mobile partner on mobile data collection

May 12, 2008

SUNNYVALE, Calif. and NEWARK, Calif. — Socket Mobile Inc. and Fujitsu Computer Systems Corp. announced a strategic partnership and plans for joint product…

New report details ROI for in-store digital signage

May 11, 2008

LOUISVILLE, Ky. — The Digital Signage Association has published "Retail Digital Signage ROI: Finding the break-even point," an exclusive research report that…

Wal-Mart opens first Hispanic store

May 7, 2008

Marketplace: In Garland, Texas, Wal-Mart has opened its first superstore targeted to Hispanic customers. Wal-Mart wanted to meet the need of the surrounding…

Consumers expecting more from online retail

May 6, 2008

Marketing Charts: Consumers cite the web as the fastest-growing retail channel — by a 2-to-1 margin — and are starting to expect more from businesses, such as…

Sears fighting bad economy with improvements to customer experience

May 6, 2008

Chicago Tribune: The chairman of Sears Holdings Corp. went on the defensive Monday, saying the troubled retailer's conservative approach to spending money…

Shortlist announced for 2008 European Retail Solutions Awards

by James Bickers — Editor, Networld Alliance

April 30, 2008

Nominees have been announced for the eighth annual European Retail Solutions Awards, which will be awarded in a ceremony June 25 at Old Billingsgate Market in…

Retailers focus on convenience, self-service to fight online

April 28, 2008

Brand Republic: Retailers are planning to introduce fresh store concepts to counter competition from the Internet by making shopping more convenient. According…

Retailers experiment with new loyalty programs

April 27, 2008

Wall Street Journal: Rising food and oil prices combined with a downward spiraling economy have spurred consumers to spend less time shopping and more time…

Blockbuster tests cappuccinos, children's play areas

April 24, 2008

Display & Design Ideas: Dallas-based Blockbuster Inc. has begun testing new concepts, including the option to buy a cappuccino or fountain drink, offering…

Retail designers emphasizing local connections, customer amenities

April 23, 2008

CoStar: Architect Tipton Housewright says today's retail designers are placing emphasis on having their environments blend in with local culture. They're also…

Eye kiosk stands above KioskCom crowd

SoloHealth's EyeSite sweeps Self Service awards.

Making multi-channel make sense

by James Bickers — Editor, Networld Alliance

Creating consistent experiences is crucial.

Best Buy benefits from axing loyalty card fees

April 10, 2008

Forbes: When Best Buy removed annual fees from its Rewards Zone bonus card program, the company yielded about 10 times the number of shoppers opting to sign…

Consumer needs to be the central focus of multi-channel retail

April 9, 2008

Retail Week: Multichannel retailing should be about allowing customers to access your services in whatever form they find easiest, while continuing to act as…

Escalate releases Customer1 version 4.0

April 7, 2008

SAN DIEGO — Escalate Retail announced the availability of Version 4.0 of its Customer1 point of service software application. The upgraded version of…

North American consumers demand more self-service

April 7, 2008

ORLANDO, Fla. — A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corp. shows an…