Kagan: Kroger change wave keeps up with Amazon Whole Foods

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan examines trends and technologies coming to play in the retail grocery segment.

Going to the mall? Prime parking may cost you

August 3, 2018

One of the most irritating aspects of shopping at the mall may soon be eliminated, but there will be a price to pay.

The death of retail or a retail renaissance: Which is it?

Funda Denizhan, consultant manager, Valtech Sweden, provides insight on the retail renaissance and the success factors driving it.

Guess? delivers Alipay mobile payments to retail stores

July 30, 2018

Guess? Inc., a global lifestyle brand and retailer, is partnering with Alipay to enable Chinese travelers visiting the U.S. to pay with the Alipay app when…

Mvix debuts digital signage network at Western Michigan University

July 30, 2018

Western Michigan University, based in Kalamazoo, Michigan, selected Mvix to deploy a digital signage network at the school. The network consists of 30 displays…

Georgia county deploys water, sewer bill payment kiosk

July 27, 2018

North Fulton, Georgia, residents can now pay county water and sewer bills at a payment kiosk and walk-up window at the Fulton County Customer Service Center at…

North Dakota launches self-serve vehicle registration renewal kiosk

July 27, 2018

Drivers in Williston, North Dakota can renew vehicle registrations and license plate tabs at a self-serve kiosk installed by the North Dakota Department of…

The Power of VEN-U Sensors

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

How email can help retailers stay customer focused

Will Devlin, senior director of marketing for MessageGears, offers up three ways retail marketing leaders can tap email to drive growth.

Consumers still wary about security with mobile banking, payments

July 26, 2018

Nearly 6 in 10 consumers pay bills on line, but half of this group have concerns about the security of doing so, according to Expectations & Experiences…

Walmart mulling streaming service, claims report

July 26, 2018

Walmart may be looking to get into the streaming service realm and mulling a subscription program of $8 a month.

How edge technology is transforming retail

Nick East, CEO, Zynstra, explains why there is more at play with the in-store experience than just optimizing efficiencies. Innovation, he writes, is playing a…

UPS mulling hefty package delivery service option

July 25, 2018

The United Parcel Service is reportedly in talks with a trucking outfit regarding an at-home delivery option for big, bulky products.

Why retailers must be an authentic, trustworthy organization

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Blogger Chip Bell offers up insight on why a retailer must become a trusted organization that treats customers like valued neighbors and finds ways to do…

Target prepping faster delivery for New York customers

July 24, 2018

New York-based Target consumers will soon have faster delivery options as the retailer is expected to offer same-day delivery on thousands of items by the end…

Standard Cognition raises $11.2M to develop autonomous checkout

July 23, 2018

Standard Cognition, developer of an autonomous checkout system for retailers, has raised an additional $5.5 million in seed funding from CRV, bringing the…

Operating in a customer-driven economy

Andy Tow, managing director of Retail Marketing Group, explains why in-store retailers should be encouraging customers to 'play and stay' rather than 'grab and…

No more Blockbusters in Alaska come the fall

July 20, 2018

Just one Blockbuster will be open in the U.S. now that two of the three remaining in the U.S. are closing in Alaska.

Making the move from retailer-first to consumer-first

Robert Hayes, CMO of eComchain, says brands first need to ask 'who is your customer' and then strive to ensure there is never a barrier between a brand and the…

Walmart's Jet.com debuts same-day New York delivery

July 19, 2018

Walmart is using internal resources, specifically its e-commerce Jet.com division, for same-day delivery in New York City.