The Connected Customer: Digital Interaction & Service Innovation

Leaders in digital customer experience have moved way beyond easy returns and discount codes. Instead, they’re offering custom consultations for clothing and…

Quick Guide to Your Payment & Transaction Technology

What to consider when building and supporting your technology ecosystem

Presented by Burroughs, Inc.

The Ecosystem of Payment & Transaction Technology

No matter the scale of your payment and transaction solution footprint or the original equipment manufacturers (OEMs) behind your equipment, Burroughs knows…

Presented by Burroughs, Inc.

Mobile Apps Extend Convenience of Bill Payment Kiosks to More Customers

While bill pay kiosks have grown in popularity – both by deployers and users – utilities want additional ways to ensure more on-time payments and to enhance…

What is TransacTec and Why Do I Need It?

Don't let the promise of sophistication turn into complexity that distracts from your core business. Learn about Device as a Service with this eBook

Presented by Burroughs, Inc.

Redefining the Customer Experience in the New Retail World

Customer expectations in the new health- and safety-conscious retail world have changed. Meeting those expectations requires the right technology.

Contactless Payments Across Multiple Verifone Devices

With COVID-19 promising to remain an issue for the foreseeable future, contactless payments will continue to increase in popularity.

How retailers can fine tune the click-and-collect experience for shoppers

While much has been written about brick-and-mortar retailers’ continuing fight for market share with online competitors, data on continually evolving consumer…

Presented by RetailCustomerExperience.com

Outstanding CX: An opportunity…and a challenge

Business executives in a 2019 study named “customer experience” as the single greatest opportunity for their organization. Learn how to make your customer…

Collective intelligence: How brands and retailers both win with data-sharing

Retailers and brands that engage in co-marketing campaigns with pooled customer data can boost customer satisfaction and success rates by creating more…

Presented by RetailCustomerExperience.com

The Power of VEN-U Sensors

Restaurants, Warehouses, Tech Firms and other businesses can benefit from a 24/7 remote monitoring solution.

3 Ways to Optimize Labor Efficiencies and Cut Costs

Operators are facing high turnover rates and new regulatory pressures, making the task of managing labor costs increasingly more difficult. There are steps…

mPOS 101

What merchants need to know about mobile point-of-sale technology.

2015 Retail Customer Experience Top 100

Consumers weigh in on the top brands in four categories, including overall customer experience.

Presented by RetailCustomerExperience.com

How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

Reducing Credit Card Fraud: Three Steps for Successful EMV Implementation

Partnering with vendors can help retailers and restaurant operators increase payment security.

How to Improve ATM Profitability and Overcome Interchange Fee Increases

IADs can offer value-based service to merchants to build new income and customer loyalty.

Increasing Guest Satisfaction with Productivity-Based Scheduling

Having the right employees at the right time can be a critical component of success.

Billpay Kiosks Enhance Supermarket Customer Service

After trying a variety of solutions, Oklahoma's Homeland Stores found success with billpay kiosks from U.S. Payments.

Webinar: Connecting contact center, social and web interactions to create superior customer service

It’s not about product price, it’s about customer relationships. It’s about every interaction you have with your customer during their life cycle. And, with an…