Retail - Department Stores News & Media
JCPenney CIO talks $1B customer experience strategy, building strong tech foundation
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
JCPenney CIO Sharmeelee Bala shares insight on how the retailer's $1 billion reinvestment is all about enhancing the retail customer experience and how it's…
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Target deploys GenAI tech to team members
June 25, 2024
Target has deployed a GenAI chatbot, called Store Companion, to its store team members. The GenAI tech is aimed at enhancing the shopping experience and making…
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Target partners with Shopify on curated product line at Target Plus
June 24, 2024
Target is teaming up with commerce platform Shopify to offer a curated product line on Target Plus, Target's third-party online marketplace.
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Walmart switches from paper shelf labels to digital screens
June 12, 2024
Walmart will now have digital pricing in its aisles as the mega retailer is switching out paper shelf labels for digital price screens.
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Automated Retail Changing the Shopping Experience
Automated retail, characterized by self-service kiosks and intelligent vending machines, is redefining the traditional shopping experience. This technology not…
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Target Q1 earnings reflect digital sales growth
May 24, 2024
Retailer Target saw digital comparable sales growth of 1.4% for its first fiscal quarter of 2024, though comparable sales declined 3.7%.
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Target’s dealworthy: Why it's not hitting the right notes
by Stefan Hajek — ECD, Designit
Target has launched a new owned brand, dealworthy — a discount in-house brand. An obvious response to the current drop in spending resulting from more recent…
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Walmart pulling self-checkout lanes due to shoplifting
May 6, 2024
Walmart is removing more self-checkout lanes from store locations including Shrewsbury, Missouri, Cleveland, Ohio and Albuquerque, New Mexico, according to a…
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Walmart will deploy autonomous forklifts for distribution centers
April 30, 2024
Walmart will leverage 19 autonomous forklifts from Fox Robotics at four distribution centers, according to a report at thescxchange.com.
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Target sued over biometric data consent issue
April 18, 2024
A class action lawsuit has been filed against Target in Chicago, Illinois, regarding the alleged collection of biometric data without consent.
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Need live bait? Walmart has a service for that
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The aim is to reel in customers who don’t want to get to the local bait shop super early.
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Card skimmer discovered on Walmart checkout kiosk
April 15, 2024
A credit card skimmer was found on a checkout kiosk at the Walmart in Bayonne, New Jersey, on April 9, spurring an investigation by the Bayonne Police…
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Actor Kristen Wiig now Target’s ‘Target Lady’
April 9, 2024
Target has tapped actor Kristen Wiig as its 'Target Lady' for a national media campaign as it kicks off its Target Circle Week sales event happening April 7-13.
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Walmart SVP talks AI, digital discovery, omnichannel
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Ashley Hubka, SVP and General Manager of Walmart Business, shares insight on consumer trends in play and why AI will deliver high-value outcomes.
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Target planning lots of new stores, brand launches
March 11, 2024
It's going to be a busy 2024 for Target as the retailer plans to deliver an "enhanced shopping experience."
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Walmart shutters self-checkout lanes in LA
March 7, 2024
Walmart has closed self-checkout lanes at a store in West Hills, Los Angeles amid wider concerns about retail theft in self-checkout lanes, according to a…
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Walmart embracing the wonder of a mealtime super app
by Cherryh Cansler — Publisher, FastCasual.com
Daniel Shlossman reveals the strategy behind Wonder, a digital-forward food hall concept created by former Walmart eCommerce CEO and Jet.com founder Marc Lore.
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Walmart to debut EV charging stations
February 20, 2024
Walmart will introduce EV charging stations as part of its new and remodeled stores, John Furner, president and CEO, said in a recent company announcement.
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Walmart boasts largest drone delivery footprint
January 17, 2024
Walmart is expanding its drone delivery footprint and it will soon be available to 75% of the Dallas-Fort Worth area. That's about 1.8 million additional…
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Woman wanted for stealing $600 in merchandise at Target self checkout
January 2, 2024
Police in Chambersburg, Pennsylvania are looking for a woman they claim stole more than $600 worth of merchandise from a Target store while using a…
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