The future of furniture retail

Steve Davidson, vice president of Fortegra’s Warranty Product Group, details the unique challenges furniture retailers are facing as the consumer buying…

Target marks 20th designer partnership with limited-edition collection

August 8, 2019

Target Corporation is marking the 20th anniversary of its first designer partnership, with Michael Graves, via a limited-edition collection featuring 30…

Target, Walmart leading hourly wage increases

August 6, 2019

The hourly retail minimum wage is the highest it has been since the end of 2003, primarily due to top retailer support for increased pay.

Nordstrom clan aiming to boost ownership stake

August 2, 2019

Several Nordstrom family members are reportedly aiming to grab a bigger stake in the retailer even as the company's shares slip downward.

Macy's taps tech for digital scent bars

July 31, 2019

Macy's is aiming to change how it sells fragrance and enhance the customer experience at the same time.

Aldi clearly not intimidated by Walmart

July 17, 2019

Grocer, Aldi, has opened a location less than a mile from Walmart headquarters in Bentonville, Arkansas as part of its national expansion to have 2,500 stores…

Walmart tracking theft with computer surveillance tech

July 11, 2019

In a quest to reduce theft and keep a closer eye on checkout activity, Walmart Inc. is using a computer vision/surveillance technology across 1,000-plus stores.

Collective intelligence: How brands and retailers both win with data-sharing

Retailers and brands that engage in co-marketing campaigns with pooled customer data can boost customer satisfaction and success rates by creating more…

Presented by RetailCustomerExperience.com

Survey: Most Gen Z shoppers using Buy Online Pickup In Store

June 26, 2019

Package Conceirge, a provider of automated locker solutions, has released findings about the shopping behaviors of adults aged 18-25 years old. Among the…

A great time to be a consumer, say retail leaders

June 26, 2019

Today's shoppers are not only "nuanced in their expectations," but are in the driver's seat of the retail transacation, according to industry leaders that…

Target chief apologizes for cash register crash issues

June 19, 2019

Target CEO Brian Cornell apologized to customers Wednesday about the cash register and credit card processing snafus of the past weekend, which shuttered…

Walmart pilots fast lane check-out system

June 19, 2019

Walmart is reportedly piloting a fast lane check-out strategy at a Canadian store.

Fashion retailer returning to Long Island, New York

June 14, 2019

Charlotte Russe, a women's clothing store, expects to open 100 stores, with two on Long Island, New York.

Kohl’s to shutter outlet stores

June 13, 2019

Kohl’s will close all four of its discount locations as of August 3, according to a Milwaukee Journal Sentinel report.

Target launches same-day ship without a membership mandate

June 13, 2019

Target shoppers can now get same-day delivery on 65,000 items as long as the order is more than $9.99.

Walgreens, Nordstrom tapping Narvar Concierge for product pickup, return

June 7, 2019

Walgreens Co. and Nordstrom Inc. are tapping the Narvar Concierge technology to enhance customer experience within the package pick-up and return environment.

Physical retail still very much a wanted channel, reveals survey

May 30, 2019

Consumers still love the physical retail store environment, with 85% of U.S. shoppers dropping into a brick-and-mortar store during a typical week, according…

Stein Mart now home to Amazon Hub lockers

May 23, 2019

Stein Mart is installing Amazon Hub lockers in nearly 200 stores, providing consumers an option for Amazon order pick-up and returns.

Kohl's slices forecast, shares take a dip

May 23, 2019

Kohl's is revamping its profit outlook after missing expectations in the first quarter of 2019, and shareholders took a hit given a 10% drop in shares.

Dress Barn to close 650 locations

May 23, 2019

Dressbarn will shutter 650 U.S. stores in a move to bolster its financials.