An Inconvenient Truth About Bad Customer Service

by Doug Stephens — President, Retail Prophet Consulting

What if you could get the least engaged staff member to actually care about your customers?  What kind of difference would that make to your business? In this…

Digital Signage and Emergency Messaging on Campus

Digital signage can deliver real-time emergency messaging, provided it can function across multiple platforms.

Digital signage comes to the country store

by Christopher Hall — writer, self

Digital signage usually brings to mind Times Square, not the town square, but it looks like it's headed that way too.

Slabb names PityArka exclusive U.K., Ireland distributor for kiosk, digital signage tech

May 20, 2010

Ruggedized kiosk, touchscreen and digital hardware manufacturer Slabb announced today that it has awarded PityArka exclusive rights to distribute the…

Future POS adds digital signs to the point of sale

May 19, 2010

Future POS announced today that it has added a new digital signage module to its point-of-sale offerings.The signage module is included at no extra cost and…

Is mobile making interactive screens redundant?

May 10, 2010

The trendspotters at PSFK.com say they’re noticing two trends that seem to run counter to one another: the drive to add interactive screens in stores and…

NCR showcasing new era c-tailing solutions at FMI 2010

May 10, 2010

NCR Corp. will demonstrate its converged retailing — c-tailing — solutions for multichannel retailers in booth #1952 at FMI 2010, the largest food industry…

Walmart and the dawn of retail digital signage

by Christopher Hall — writer, self

A former Walmart executive gives the history of the chain's digital signage network, and looks into the future.

Growth in digital out-of-home 'overwhelmingly retail'

by Christopher Hall — writer, self

DOOH aggregator and strategy firm ADCENTRICITY on Monday released its inaugural quarterly Digital Out-of-Home Market Review — what it calls "a compilation of…

Hispanic Grocery Network coming to 500 locations

April 27, 2010

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced today that it has signed an agreement with New York-based Charter…

Swiss retailer Depot adds digital signage network

April 26, 2010

Navori International SA partner Nexgen is providing Gries Deco Holding(GDH) with a custom digital signage system powered by the Navori digital signage…

Digital Signage Association, Self-Service & Kiosk Association merge to form Digital Screenmedia Association

April 12, 2010

The Digital Signage Association and the Self-Service & Kiosk Association have announced plans to merge and form a new organization called the Digital…

Building in-store interactive content that works

There is no limit as to what can be done with in-store media, but finding what works for your business is the challenge.

PRN, Costco renew partnership

April 6, 2010

Premier Retail Networks Inc., a provider of digital place-based media services, and Costco Wholesale Corp., the third-largest retailer in the United States…

GlobalShop 2010 roundup

by James Bickers — Editor, Networld Alliance

This year's GlobalShop event in Las Vegas was well-attended, well-staffed and full of great insights. Here's a quick recap of some of the stories we brought…

Seven strategies for effective digital signage content

by James Bickers — Editor, Networld Alliance

Bill Gerba, CEO of Wirespring, shared a wealth of real-world experience in an information-packed session at GlobalShop.

Audi unveils digital showroom project

March 21, 2010

As part of a comprehensive retail showroom program, Audi — working with SEEN MEDIA and Scala — has created a multimedia digital showroom designed to offer…

Strategy summit to explore shopper marketing

March 21, 2010

The role of messaging, merchandising and digital signage to deliver consumer impact and sales lift will be the topic of a featured panel at the 5th Annual…

GlobalShop: DOOH measurement essential for reaching customers

by James Bickers — Editor, Networld Alliance

Harris executive lays out the tools and techniques for connecting with an on-the-go, 'catch-me-if-you-can' audience.

NCR Netkey enhances digital signage software

March 3, 2010

NCR Corp. has announced in a new release that its NCR Netkey digital signage solution, designed to help companies connect better with their customers by…