Borders concept store includes digital services

February 13, 2008

USA Today: Borders' new concept store, located in its home town of Ann Arbor, Mich., features a digital center where customers can download music or books…

New Nokia store designed for interactive retailing

February 12, 2008

Design Week: A new Nokia concept store is built around an interactive customer experience, with functioning handsets for customers to play with and a…

Up close and personal

February 12, 2008

Becoming familiar with customers builds lasting loyalty.

Software-as-a-service for in-store digital signage

February 11, 2008

The distribution model is one of the most important aspects to investigate when selecting digital signage software.

Inserts more influential than TV ads

February 11, 2008

BALTIMORE — Vertis Communications announced the tenth anniversary of its proprietary Vertis Customer Focus study, which has been analyzing the key trends…

Clarity UC solution lets sales associates go mobile

February 11, 2008

SAN JOSE, Calif. — Clarity Consulting Inc. demonstrated a new Unified Communications (UC) retail solution today at Microsoft's Office System Developer…

Healthnotes program shown to increase shopper satisfaction, drive sales

February 6, 2008

PORTLAND, Ore. — Healthnotes announced results of an in-store test conducted by an independent firm showing that the company's "Fresh Ideas" program drives…

Audience metrics a focus of Screen Expo Europe Day One

February 4, 2008

LONDON — The interest in Screen Expo Europe this morning was obvious just by looking at the entrance way to the National Hall at Olymipia in London. Show…

Putting the 'world' in Wincor World

by Tracy Kitten — Editor, AMC

Steady growth, innovation mark German firm's annual self-service show.

Interactivity 'the future of customer service'

January 22, 2008

Nikki Baird with Retail Systems Research identified three areas of investment that retailers have eyes on for the coming year: cross-channel care, mobility and…

NRF 08: emphasis on 'green'

by James Bickers — Editor, Networld Alliance

Retail's Big Show saw a major emphasis on the environment.

Determining digital media metrics

January 20, 2008

MediaPost: Retail marketing companies are caught in the middle of measurement madness for ad networks, many of whom have paid private consultants and big…

Ben Stein speaks at NRF

by James Bickers — Editor, Networld Alliance

Actor/economist gives state-of-the-economy address to retailers.

ARTS releases SOA blueprint for retail

January 13, 2008

NEW YORK — The Association for Retail Technology Standards, the standards division of the National Retail Federation, announced the release of the SOA…

Is in-store TV an ad overload?

January 10, 2008

Promo Magazine: Networks like BordersTV and eckoTV have been cropping up in retail as marketers experiment with in-store video networks. About 630,000 TV…

Marketers experimenting with digital signage

January 9, 2008

Promo: Borders is not the only retailer discovering what behemoths like Wal-Mart already know: In-store TV is a smart way to talk to customers. The networks…

IBM unveils new retail software architecture

January 9, 2008

ARMONK, N.Y. — IBM announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the…

Digital signs, original content coming to Wal-Mart Canada

January 8, 2008

LONDON, Ontario — EK3 Technologies Inc., a digital merchandising firm, has announced an original in-store program recently launched in Wal-Mart Canada stores.

NRF to focus on tech beyond the store

Show looks at relationship between retail, emerging technology.

Tommy Hilfiger Denim launches interactive storefront

January 2, 2008

LONDON — Customers at selected Tommy Hilfiger Denim stores can now join the Hilfiger Hall of Fame by adding their pictures to an interactive storefront…