Infosys tool tracks shopper, shelf activity in real-time

July 30, 2008

BANGALORE, India — Infosys Technologies Limited has launched ShoppingTrip360, a platform that enables a suite of managed-information services to create a…

Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

Staples expands video-assist program

July 14, 2008

SEATTLE — Experticity, provider of video-assisted customer support solutions, announced that Staples Business Depot, Canada's largest supplier of business…

Trying on Clothes, 2.0

by James Bickers — Editor, Networld Alliance

Do shoppers want high-tech dressing rooms?

IBM webinar reveals self-service trends

July 13, 2008

LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years.   Those are…

ADFLOW, Shopguard develop trigger technology for kiosks

July 9, 2008

CHICAGO — ADFLOW Networks, a provider of Web-hosted digital signage and interactive kiosk solutions, announced that it has partnered with Shopguard, one of the…

Social e-commerce taps voice of shopper

Web 2.0 connectivity changes the game for online retail.

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

Self-service transactions to top $1.7 trillion by 2012

June 18, 2008

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…

Nanonation expands mobile media solutions

June 15, 2008

LINCOLN, Neb. — Nanonation announced a partnership with Impact Mobile to deliver a variety of mobile media solutions to the hospitality and retail markets.

IBM, SelfServiceWorld.com announce free webinar on reaching the 'new consumer'

June 10, 2008

LOUISVILLE, Ky. - IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service…

InMotion Entertainment adds digital 'filling stations'

June 8, 2008

SEATTLE — Displayware, a provider of digital media technology solutions, announced that InMotion Entertainment, the largest entertainment and electronics…

Nielsen starts profiling mobile Web users

June 1, 2008

Multichannel News: Nielsen debuted a service Thursday that extends the company's online audience-profiling tool, @Plan, to the mobile Web. Mobile @Plan…

Blockbuster to test digital kiosks

May 22, 2008

Home Media Magazine: Blockbuster Inc. said it is beginning pilot tests of digital kiosks that will let consumers download movie rentals to portable devices…

Macy's expands automated retail program

May 22, 2008

NEW YORK — On the heels of a successful two-year pilot of personal electronic automated retail shops with ZoomSystems, Macy's announced the rollout of this…

Shoppers expect high-tech options in coming years

May 21, 2008

Media Post: According to the New Future In Store by TNS, 60 percent of shoppers across the globe believe that they will be able to pay for purchases using…

For Microsoft Surface, retail applications will be key

May 18, 2008

Adweek: Microsoft's Surface interface was unveiled a year ago, around the same time that Apple launched the iPhone, which uses a similar "natural-user…

PCATS, 5 years later

by James Bickers — Editor, Networld Alliance

C-store tech standard has big innovations on the horizon.

New report details ROI for in-store digital signage

May 11, 2008

LOUISVILLE, Ky. — The Digital Signage Association has published "Retail Digital Signage ROI: Finding the break-even point," an exclusive research report that…

Near-future boom for near-field?

by James Bickers — Editor, Networld Alliance

NFC-enabled cell phones might make m-payments, m-banking common.