Delek teams with Mashgin for c-store self-checkout kiosks

May 17, 2021

Delek US Holding Inc., a diversified energy company with convenience store operations, has selected Mashgin to provide AI-powered self-checkout technology in…

Flower vending machines blooming in China

May 14, 2021

As flowers become more popular with young Chinese consumers, flower vending machines are blossoming in malls, residential areas and subway stations, according…

Self-order kiosks help customers, boost efficiencies for cannabis dispensary

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Since opening its first dispensary in January 2020, Consume Cannabis has expanded to seven stores in Illinois and Michigan, with three more planned by the end…

Burroughs Company Overview

As the largest independent service and integration provider for payment and transaction automation technologies in North America, Burroughs is your end-to-end…

Presented by Burroughs, Inc.

Illinois cannabis dispensaries offer menu kiosks for walk-ins

April 26, 2021

Nuera, an Illinois cannabis provider, launched two adult-use dispensaries in Champaign and Pekin, Illinois, offering menu kiosks for walk-ins in addition to…

AI-driven self-checkout kiosk greets hungry passengers at Charlotte airport

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Passengers traveling through CLT can now grab fresh food to go with self-checkout to give them confidence in a sanitary, contactless experience.

The Connected Customer: Digital Interaction & Service Innovation

Leaders in digital customer experience have moved way beyond easy returns and discount codes. Instead, they’re offering custom consultations for clothing and…

Elevate Awards entry deadline extended to April 30; new category added for employee-facing CX

April 21, 2021

The ICX Association is extending the entry deadline for its annual Elevate Awards to April 30 and has added a new category for experiences aimed at employees.

Tech look: How kiosks improve the in-store experience

by Ray Ko

The popularity of kiosks has skyrocketed during the pandemic as retailers look for ways to provide the service customers expect in a socially distanced…

Medavail pharmacy kiosks expand in Texas

April 19, 2021

Medavail Holdings Inc., a technology-enabled retail pharmacy company providing pharmacy services, has expanded its deployments of Medcenter kiosks at 1…

Contactless biometric ID verification kiosks improve distribution of restricted products

April 15, 2021

Dispension Industries Inc., a Dartmouth, Nova Scotia-based provider of an SaaS application for controlled substance or restricted product distribution systems.

Quick Guide to Your Payment & Transaction Technology

What to consider when building and supporting your technology ecosystem

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Hudson launches vending concepts at American airports

April 12, 2021

Hudson, a travel experience retailer with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, has…

Marriott introduces contactless arrival kiosks, grab-and-go markets

April 8, 2021

Marriott International Inc. introduced a pilot program for contactless arrival kiosks at several select-service hotels, as well as a proof-of-concept for…

How to create a 'post register zone' retail strategy

by Maria Mullen — Strategic Advisor, THinc Partners

The 'post register zone' is the first thing shoppers see and the last. It can make or break a shopper’s perception of your store, and should be managed…

Ikea Malaysia store deploys vending for bags, snacks, spare parts

April 2, 2021

Ikea Malaysia has installed vending machines to offer snacks along with its blue bags and spare parts at its Mutiara Damansara store in an effort to reduce…

7 ways self-service checkouts create a better in-location customer experience

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, offers up seven benefits of self-service checkout kiosks that underscore why retailers would benefit from investment in…

Wisconsin supermarket to add pickup kiosk to meet rising online orders

March 24, 2021

The Hy-Vee supermarket in Fitchburg, Wisconsin, near Madison, will soon be installing a pickup kiosk in response to rising online pickup orders during the…

Walmart Canada to introduce outdoor pickup kiosks for online orders

March 4, 2021

Walmart Canada plans to introduce automated kiosks for picking up online grocery orders, according to the company's website.

Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…