Tech look: How kiosks improve the in-store experience

by Ray Ko

The popularity of kiosks has skyrocketed during the pandemic as retailers look for ways to provide the service customers expect in a socially distanced…

Medavail pharmacy kiosks expand in Texas

April 19, 2021

Medavail Holdings Inc., a technology-enabled retail pharmacy company providing pharmacy services, has expanded its deployments of Medcenter kiosks at 1…

Contactless biometric ID verification kiosks improve distribution of restricted products

April 15, 2021

Dispension Industries Inc., a Dartmouth, Nova Scotia-based provider of an SaaS application for controlled substance or restricted product distribution systems.

Quick Guide to Your Payment & Transaction Technology

What to consider when building and supporting your technology ecosystem

Presented by Burroughs, Inc.

Hudson launches vending concepts at American airports

April 12, 2021

Hudson, a travel experience retailer with more than 1,000 stores in airports, commuter hubs, landmarks and tourist destinations across North America, has…

Marriott introduces contactless arrival kiosks, grab-and-go markets

April 8, 2021

Marriott International Inc. introduced a pilot program for contactless arrival kiosks at several select-service hotels, as well as a proof-of-concept for…

How to create a 'post register zone' retail strategy

by Maria Mullen — Strategic Advisor, THinc Partners

The 'post register zone' is the first thing shoppers see and the last. It can make or break a shopper’s perception of your store, and should be managed…

Ikea Malaysia store deploys vending for bags, snacks, spare parts

April 2, 2021

Ikea Malaysia has installed vending machines to offer snacks along with its blue bags and spare parts at its Mutiara Damansara store in an effort to reduce…

7 ways self-service checkouts create a better in-location customer experience

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, offers up seven benefits of self-service checkout kiosks that underscore why retailers would benefit from investment in…

Wisconsin supermarket to add pickup kiosk to meet rising online orders

March 24, 2021

The Hy-Vee supermarket in Fitchburg, Wisconsin, near Madison, will soon be installing a pickup kiosk in response to rising online pickup orders during the…

Walmart Canada to introduce outdoor pickup kiosks for online orders

March 4, 2021

Walmart Canada plans to introduce automated kiosks for picking up online grocery orders, according to the company's website.

Now accepting entries for 2021 ICXA Elevate Awards

by David Drain

The ICX Association Elevate Awards honor projects and companies for their innovative use of technology to enhance the customer experience. Any CX technology…

Mars Wrigley robotic kiosk to serve shoppers in store

February 19, 2021

Mars Wrigley and Wakefern Food Corp., a retailer-owned cooperative, are teaming up with Savioke, a robotics provider, to introduce a robotic kiosk to deliver…

MedAvail to provide pharmacy kiosks at Phoenix area clinics

February 17, 2021

MedAvail Inc., a technology-enabled retail pharmacy provider, is working with Cigna Medical Group to provide its SpotRx pharmacy kiosks at Four Cigna clinics…

Car Keys Express launches automated retail key cutting machine

February 17, 2021

Car Keys Express, a provider of automotive key replacement, has released its Keys NOW! retail key cutting machine, according to a press release.

Why a veteran airport concessionaire sees a big future for automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-service retailing is expanding from office and travel products to numerous other product types, including CBD products that require age verification…

How to monetize DOOH advertising with self-service devices

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Marketing and media advertising leaders at Redbox, Coinstar and Five Star Food Service shared insight on how their enterprises are deploying a monetization…

Mobile Apps Extend Convenience of Bill Payment Kiosks to More Customers

While bill pay kiosks have grown in popularity – both by deployers and users – utilities want additional ways to ensure more on-time payments and to enhance…

Clientron Falcon600 - The Key to Kingly Kiosks

Clientron's Falcon600 embedded system simplifies kiosk and POS integration while improving reliability and minimizing downtime. A set of features…

How to drive ROI with omnichannel kiosk, signage strategy

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Panelists during a talk at the Self Service Innovation Summit addressed how to drive kiosk ROI with touchless solutions and an omnichannel strategy.