Sock vending machines launch in San Francisco

August 9, 2019

The Sock Spot, a novelty sock retailer, has launched the first of several automated retail units at the Westfield San Francisco Centre, according to a press…

Retail brands concur: experimental 'phygital' store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…

Kiosk at Halifax airport relies on customer honesty for payment

July 26, 2019

A kiosk recently installed at the Halifax Stanfield International Airport allows guests to purchase sandwiches, snacks, kombucha and other fare, made with…

Impulsify, Shiji Group team up to expand retail POS deployments

July 26, 2019

Impulsify Inc., a provider of retail software, has finalized a partnership with Shiji Group, a provider of software solutions and services for the hospitality…

The Fitting Room creates 'phygital' experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fitting Room is combining digital elements such as interactive touchscreens with personal customer assistance to create a better 'phygital' environment.

Expanding the Brick-and-Mortar Footprint with Kiosks and Automated Retail

Interactive kiosks and automated vending solutions are driving the future of retail, and connectivity is the fuel making it happen.

Pennsylvania city installs free wi-fi kiosks, addresses privacy issues

July 22, 2019

Erie, Pennsylvania has installed free public wi-fi kiosks that allow motorists to pay for downtown parking using credit cards as part of the city's Smart City…

TGI Fridays: It's all about the customer, customer journey

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

When it comes to enhancing the customer experience the prime focus for TGI Fridays is on one thing and one thing only: the customer. Sherif Mityas, the brand's…

Walmart matches Amazon, tests self-service grocery order pickup kiosk

July 15, 2019

Walmart has introduced an automated grocery pickup kiosk at an Oklahoma City store, matching a concept Amazon Fresh introduced two years ago. Customers order…

Detroit court installs outdoor kiosks for paying bills

July 12, 2019

The city of Detroit has installed a kiosk outside of District 36th Court where residents can pay parking tickets, water bills, property taxes and access…

Video: A look at 2019 ICX Summit/CONNECT: The Mobile CX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

This year's ICX Summit/CONNECT: The Mobile CX Summit event, held in Dallas, Texas, drew hundreds of retailers and brand leaders seeking expert insight, advice…

Bed Bath & Beyond to pilot Print Mates digital photo printing kiosks

July 9, 2019

Generation Next Franchise Brands Inc. will pilot its Print Mates digital photo printing kiosks at select Bed Bath & Beyond stores beginning July 15…

Tesco teams with Israeli tech company to introduce cashierless stores

July 1, 2019

Tesco, a British supermarket chain, is developing technology in partnership with Israeli startup Trigo Vision to allow customers to load up shopping bags and…

Kiosks Enhance Convenience

Convenience Stores (C-Stores) are increasingly using self-service kiosks as a tool to help them gain a competitive edge, and are reporting increased revenue…

Albertsons Companies deploys Toshiba’s self-checkout systems

June 18, 2019

Albertsons Companies is deploying Toshiba's self-checkout systems to reduce wait time, enable faster payment, improve operational throughput and reduce…

Visually impaired man charged with stealing from Walmart blames self-checkout kiosk

June 18, 2019

A judge has denied a motion to dismiss charges against a visually impaired man accused of concealing products during transactions at a self-checkout kiosk at a…

A deep dive into a customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Customers embracing kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

Aramark installs AI powered self-checkout kiosks at Major League Baseball stadiums

June 13, 2019

Aramark, the nationwide refreshment and food services provider, has installed artificial intelligence powered self-service checkout kiosks at all of its Major…

Decathlon sporting goods retailer enters US with store featuring self-service kiosk

June 10, 2019

Decathlon, a sporting goods retailer with more than 1,500 stores in 49 countries, recently opened its first U.S. location in Emeryville, California, featuring…