Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the…

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

Hurdling obstacles in retail kiosk deployments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…

ICX Summit exhibitors showcase tech innovation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

One of the highlights of this year's ICX Summit in Dallas was the wealth of innovation on display at the ICX Discovery Zone, where attendees received hands-on…

Kiosk trailblazer Panera Bread tapped as ICX Influencer of the Year

by Christopher Hall — director, ICX Association

The Interactive Customer Experience Association last week honored excellence in interactive customer experience at this year's Elevate Awards dinner party to…

San Diego library deploys 4th self-serve kiosk

June 11, 2018

Boulevard, California, library patrons can now check out, return and place holds on materials, download audio and e-books and browse the library catalog from a…

Why delivery is playing a starring role in the retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers are driving retailers to deliver an enhanced, multi-pronged and expansive delivery experience and those not hopping on the bandwagon will likely be…

Delaware Lottery debuts lottery ticket kiosks in Wawa locations

May 29, 2018

The Delaware Lottery has begun installing self-serve lottery ticket kiosks at more than 40 Wawa sites, marking the first time customers can buy tickets at the…

Meridian celebrates decade of kiosk development

May 29, 2018

Meridian, a kiosk manufacturer and software developer, will be celebrating its 10th year of developing kiosk-driven software.

Amazon Cash lets customers add funds at Coinstar kiosks

May 18, 2018

Amazon Cash users can now add cash to their account balance at selected Coinstar kiosks. There are no fees for adding cash, Coinstar said on its website. The…

Walmart shutters Scan&Go due to consumer disinterest

May 16, 2018

There's no more Scan&Go happening at Walmart as the top retailer has shuttered the cashierless checkout app.

Pennsylvania borough deploys parking kiosks

May 11, 2018

Electronic parking kiosks have been installed in the borough of Jim Thorpe, Pennsylvania, and are expected to be fully functioning within the next week…

French retailer commits to refill kiosks

May 11, 2018

E.Leclerc, a France based retailer, has agreed to purchase RIS InkCenter inkjet cartridge refill kiosks, marking its commitment to continue to offer customers…

Intouch Insight Launches LiaCX™ - New Customer Experience Management Software

New Intouch Insight customer experience management (CEM) software enables organizations with multiple locations to take action to improve customer experience…

Supermarket chain debuts health screening kiosks at pharmacies

May 9, 2018

Schnuck Markets Inc. is deploying cardiovascular health screening kiosks from PharmaSmart International Inc. at all of its 95 pharmacies, according to…

Taco Bell's digital transformation focus of ICX Summit keynote

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…

ZIVELO Virtual Banking Expert Kiosks are Designed to Connect Your Customers with Expert-Level Services Regardless of Location

ZIVELO designs, manufactures and supplies Virtual Banking Expert kiosks to some of the largest banking and financial institutions in the country.

Pakistan deploys self-serve kiosks for tax assessments

March 26, 2018

The excise and taxation department in the city of Rawalpindi, Pakistan, has installed four computerized kiosks to accommodate taxpayers, according to Dawn, a…

Indiana airport testing international check-in kiosks

March 23, 2018

The Indiana Airport Authority and U.S Customs Border Protection will introduce kiosks to allow passengers arriving at the Indianapolis International Airport…

Arizona hospital deploys self-serve prescription kiosk

March 23, 2018

Bayless Integrated Health Center in Phoenix is now using a self-serve pharmacy kiosk that allows patients to fill a prescription immediately after being…