Smart shopping carts gain momentum

August 13, 2008

The Canadian Press: Smart-cart technology — shopping carts with attached interactive video consoles — is gaining momentum in the United States and Europe.

Home and garden center adds interactive digital signage

August 13, 2008

MINNEAPOLIS — Wireless Ronin Technologies Inc., a Minneapolis-based digital signage provider, announced that Bachman's Inc., a Minneapolis-based floral, home…

Bit9 unveils kiosk, POS security solution

August 6, 2008

BOSTON — Enterpirse application specialist Bit9 has introduced a security solution for companies with kiosks and point-of-sale systems.

Nero unveils burn-on-demand DVD tech for retail

August 3, 2008

GLENDALE, Calif. — Nero, creators of liquid media technology, and Polar Frog Digital, a provider of on-demand video services for DVD and downloadable…

Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

Modiv Media upgrades in-aisle marketing technology

July 17, 2008

BOSTON — Modiv Media has released the newest generation of in-store media delivery and self-service shopping, melding advanced behavioral and contextual media…

Staples expands video-assist program

July 14, 2008

SEATTLE — Experticity, provider of video-assisted customer support solutions, announced that Staples Business Depot, Canada's largest supplier of business…

Trying on Clothes, 2.0

by James Bickers — Editor, Networld Alliance

Do shoppers want high-tech dressing rooms?

IBM webinar reveals self-service trends

July 13, 2008

LOUISVILLE, Ky. — Employee-facing self-service is on the rise, and more self-service devices will be managed centrally in the next several years.   Those are…

ADFLOW, Shopguard develop trigger technology for kiosks

July 9, 2008

CHICAGO — ADFLOW Networks, a provider of Web-hosted digital signage and interactive kiosk solutions, announced that it has partnered with Shopguard, one of the…

Calgary Co-op completes self-checkout install

July 8, 2008

DALLAS — Calgary Co-operative Association Limited (Calgary Co-op) has completed a chain-wide rollout of self-checkout that has enhanced customer service and…

Building the perfect survey

Best-practices for crafting a survey that customers will complete.

New kiosk prints, glues and binds books on demand

June 29, 2008

BlogCritics: Imagine going into a bookstore and buying a book out of a machine. It would be like looking through a jukebox or an ATM where you would browse for…

Social e-commerce taps voice of shopper

Web 2.0 connectivity changes the game for online retail.

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

Self-service transactions to top $1.7 trillion by 2012

June 18, 2008

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…

Ikan device lets customers scan groceries from home

June 18, 2008

The New York Times: A new countertop appliance called the Ikan lets customers scan products in their home, and automatically have them delivered. Each time…

Case study: Leading electricity company reaches customers with bill-pay kiosks

June 16, 2008

Arizona Public Service partnered with TIO Networks to utilize bill-pay kiosks at C-stores.

Nanonation expands mobile media solutions

June 15, 2008

LINCOLN, Neb. — Nanonation announced a partnership with Impact Mobile to deliver a variety of mobile media solutions to the hospitality and retail markets.

IBM, SelfServiceWorld.com announce free webinar on reaching the 'new consumer'

June 10, 2008

LOUISVILLE, Ky. - IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service…