National Grocers Association endorses Pan-Oston tech

November 2, 2008

BOWLING GREEN, Ky. — Pan-Oston, a designer, developer and manufacturer of retail checkout products, including lanes, counters and self-checkout solutions, as…

Top five tools retailers need to survive

November 2, 2008

Think good service is the surefire way to customer satisfaction? It is - but the rules are changing to include far more than 'may I help you?'

Retailers get hands-on with new tech

Attendance at KioskCom, The Digital Signage Show up from fall.

Redbox sues Universal Studios

October 16, 2008

Home Media: Redbox has filed a federal suit against Universal Studios Home Entertainment that alleges Universal's new revenue-sharing terms for DVD-vending…

Billpay tech coming to checkout lanes

October 16, 2008

BROOKFIELD, Wis. — Fiserv Inc., a leading provider of information technology services to the financial industry, announced it has partnered with PayScan…

NCR unveils SelfServ 60 line

The company pulls the sheet off its new point-of-decision kiosk.

NRF, Retail Customer Experience announce pavilion partnership

October 14, 2008

LOUISVILLE, Ky. — NetWorld Alliance, publisher of Retail Customer Experience magazine and RetailCustomerExperience.com, and the National Retail Federation…

KIOSKCOM: SSKA advisory board stresses self-service in tough economic times

October 14, 2008

NEW YORK — Several of the Self-Service & Kiosk Association's advisory board members met yesterday to discuss the challenging economic climate that is…

KioskCom Europe: Lines blur between digital signs, kiosks

Integrated touchscreens, networked signage hint at convergence.

Expert: Retail sector undergoing extreme makeover

September 18, 2008

BUSINESS EDGE (Canada): Major Canadian retailers are redesigning their stores in a bid to become more service-oriented and tech-savvy. Anson Lee, director of…

Wincor Nixdorf names new U.S. CEO

September 2, 2008

AUSTIN, Texas — Wincor Nixdorf International, a Germany-based self-service and ATM manufacturer, has named Patrick Wright its new chief executive officer for…

NCR launches self-service prescription drop-off

August 24, 2008

DAYTON, Ohio — NCR Corp. has unveiled NCR Prescription Drop-off, a secure self-service kiosk solution that makes it simpler for retail pharmacy customers to…

Smart shopping carts gain momentum

August 13, 2008

The Canadian Press: Smart-cart technology — shopping carts with attached interactive video consoles — is gaining momentum in the United States and Europe.

Home and garden center adds interactive digital signage

August 13, 2008

MINNEAPOLIS — Wireless Ronin Technologies Inc., a Minneapolis-based digital signage provider, announced that Bachman's Inc., a Minneapolis-based floral, home…

Bit9 unveils kiosk, POS security solution

August 6, 2008

BOSTON — Enterpirse application specialist Bit9 has introduced a security solution for companies with kiosks and point-of-sale systems.

Nero unveils burn-on-demand DVD tech for retail

August 3, 2008

GLENDALE, Calif. — Nero, creators of liquid media technology, and Polar Frog Digital, a provider of on-demand video services for DVD and downloadable…

Customer experience and IP

by James Bickers — Editor, Networld Alliance

Protecting crucial aspects of an in-store experience against imitators.

Modiv Media upgrades in-aisle marketing technology

July 17, 2008

BOSTON — Modiv Media has released the newest generation of in-store media delivery and self-service shopping, melding advanced behavioral and contextual media…

Staples expands video-assist program

July 14, 2008

SEATTLE — Experticity, provider of video-assisted customer support solutions, announced that Staples Business Depot, Canada's largest supplier of business…

Trying on Clothes, 2.0

by James Bickers — Editor, Networld Alliance

Do shoppers want high-tech dressing rooms?