Marketing News & Media

Walgreens taps Rokt in AI-powered retail media expansion

January 8, 2026

Walgreens Advertising Group, the retail media arm of Walgreens, has expanded its retail media ecosystem with Rokt, an e-commerce technology company using…

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What main street can teach Silicon Valley about building loyalty

by Andrew Helms — CEO – USA, SumUp

If Silicon Valley spent half as much time studying Main Street as Main Street spends studying its customers, we’d build technology that feels a lot more like a…

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Academy Sports + Outdoors opens 5 stores

December 26, 2025

Academy Sports + Outdoors , a sporting goods and outdoor recreation retailer, has open five locations in Russellville, Ark.; Seguin, Texas; Fort Wayne, Ind.…

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Most UK marketers using AI for holiday campaigns

December 22, 2025

Nearly eight in 10 U.K. marketers (78%) are using AI to plan, test and optimize this year's seasonal campaigns, a 42% jump since 2024.

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Why calls still matter in retail

by Victoria Berezhetska — Content Lead, Phonexa

Learn how you can build an omnichannel marketing funnel using retail customer experiences during phone calls. Synergize lead and phone call campaigns.

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Target opens Target SoHo concept store

December 11, 2025

Target has officially opeed its transformed Target SoHo, a concept store located in New York city.

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Swipe fees may cost consumers $20 billion this holiday season

December 11, 2025

Swipe fees, which banks charge retailers for processing credit card transactions, could cost consumers $20 billion or more in higher prices this holiday…

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Albertsons drives digital transformation with AI tech

December 10, 2025

Albertsons Companies has launched an AI-powered planning and shopping assistant which it claims can cut down shopping time to as little as four minutes.

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Ikea gets warm welcome in New Zealand

December 9, 2025

The opening of Ikea's first outlet in New Zealand got a warm welcome from shoppers who waited for hours in a queue ahead of the store's opening.

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Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

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Optimax Eyewear Group launches multi-brand e-commerce platform

December 5, 2025

Optimax Eyewear Group has launched OTTICA.com, a luxury e-commerce website designed to redefine the high-end eyewear shopping experience.

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The secret weapon for loyalty this holiday season and beyond

by Brian Cardona — President, AtData

Email is not a secondary channel but where identity, behavior and brand experience converge. Treat it like that and an email list becomes a community rather…

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Why a loyalty program is a 'must have' for retailers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this episode of the CX Innovators podcast, Len Covello, CTO at Engage People, shares expert insights on what a successful loyalty program should provide to…

Presented by Engage People

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Amazon welcomes Ford used cars to Amazon Autos portal

November 28, 2025

Amazon.com and Ford Motor Co. have partnered to sell certified used Ford vehicles on Amazon's site.

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Old Navy arrives on DoorDash

November 26, 2025

Old Navy and DoorDash are partnering to offer Old Navy on the third-party delivery platform.

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Target debuts app experience in ChatGPT

November 24, 2025

Target has launched a conversational, curated shopping experience in ChatGPT.

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Dog grooming service Woof Gang chief talks digital roadmap strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Pet retailer Woof Gang is embracing digital technology to drive growth, enhance pet owners’ experience and build a fully integrated tech stack to drive value…

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Getting ready for AI and monetization of shopping search results

by Adam Ortman — CEO & Founder, Kinetic319

The AI era may transform not only shopping search but also how and where shopping suggestions appear. Those who start preparing today for direct AI integration…

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Shein opens brick-and-mortar store in Paris

November 20, 2025

Shein, an online fast fashion retailer, has opened its first-ever physical store in Paris.

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