Merchandising News & Media

Cape Cod Cafe Pizza hits 400-plus Target stores

March 17, 2026

Cape Cod Café's frozen pizza line has expanded to approximately 400 Target stores nationwide, according to a press release.

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2026 will be a year of rapid technological advancement

by Ben Johnston — Chief Operating Officer, Kapitus

For small business retailers, 2025 was a year consumed by the promise of change and the fear of what that change would bring.

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Costco to be anchor store for Maryland mixed-use district

March 13, 2026

Costco aims to open a wholesale location at VIVA White Oak, a 280-acre mixed use district in Montgomery County, Maryland.

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Fortunoff Backyard Store opening showroom on Long Island

March 11, 2026

Outdoor furniture retailer Fortunoff Backyard Store plans to open a new 9,600-square-foot location in Huntington Station, Long Island.

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Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

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True Beauty Lashes taps Perfect Corp. for personalized lash recommendation

March 4, 2026

True Beauty Lashes has partnered with Perfect Corp., an AI and augmented reality beauty and fashion technology, to power LashLovr, a personalized lash matching…

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The hidden customer experience cost of returns: Why apparel brands must rethink reverse logistics

by Jonathan Briggs — SVP of Sales, ShipMonk

Returns are no longer a back-office function. For apparel brands, they represent a defining moment in the customer relationship.

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Woof Gang Bakery & Grooming expands private label to boost retail experience

February 26, 2026

Woof Gang Bakery & Grooming has expanded its retail experience with toys, treats and even cosmetics.

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Amazon beats out Best Buy in consumer electronics purchases

February 25, 2026

Amazon captured 31% of consumer electronics spending in 2025, beating out Best Buy, according to Numerator's "Numerator Consumer Electronics Tracker" report…

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Why CX outcomes, not price cuts, will drive retail growth in 2026

by Banwari Agarwal — CEO Retail & CG and Digital Business, Sutherland Global

Staying competitive shouldn’t start with slashing prices. While discounts may deliver a short-term lift in revenue, they steadily erode margins and train…

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Retailers loss from returns, shrink in 2025 hit $796B

February 24, 2026

The total retail loss due to shrink, fraud, returns abuse and operational leakage totaled $796 billion in 2025, according to Appriss Retail's "The 2026 Total…

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Tariff court ruling brings uncertainty, big questions for retail industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Supreme Court's tariff decision draws applause and uncertainty regarding impact on the retail segment.

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Do It Best stores replaces spreadsheets with no-code database and reaps rewards

by Jeff Kuo — CEO, Ragic

Research shows as many as 95% of small retailers use spreadsheets to manage inventory. While spreadsheets are well suited for accounting and basic…

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Newland AIDC North America CEO talks scanning innovations

Newland AIDC North America CEO Roy Chen shares insight on the company's wide range of scanners -- from mounted to kiosks to handhelds and wearables.

Presented by Fujian Newland Auto-ID Tech. Co., Ltd.

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Eddie Bauer files for bankruptcy

February 18, 2026

Eddie Bauer, a retail sportswear company, has filed for bankruptcy driven by a shift in consumer preferences.

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How self-service operators win by automating through curation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those…

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Target investing in store labor amidst job cuts at centers, offices

February 16, 2026

Target will invest more in store labor to boost the customer experience while trimming back about 500 jobs within its distribution centers and regional offices.

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