Amazon Go no-cash reversal seen as response to legislative pushback

by David Jones — Editor, Networld Media Group

Amazon decision to reverse course on its cashierless Amazon Go stores is being seen as a response to economic and political push back given potential…

Smartphone go-to digital banking tool for US adults

April 22, 2019

A study from Aite Group shows U.S. adult consumers under the age of 50 are far more likely to pick up their smartphone to complete a digital banking…

Wine retailer tapping Glassbox mobile app performance tool

April 17, 2019

Vinsent, a wine merchant and marketplace, plans to deploy Glassbox's Mobilebox technology that helps retailers understand mobile app performance, from the…

Amazon Go stores will start taking cash

April 10, 2019

Amazon's Go stores, which let shoppers buy without a cashier checkout experience, will reportedly begin accepting cash.

Are social networks primed to be the next omnichannel frontier? Yes, no, maybe

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The advent of social networks as e-commerce channels presents challenges for brands and retailers and yes, even for Amazon.

Moltin launches self-checkout tech for retail, pop-up events

April 5, 2019

Moltin, a digital commerce developer, is debuting a self-checkout technology that will allow retailers to operate their own 'Amazon Go' environment at pop-up…

Sally Beauty debuts mobile-first site, adds Apple Pay, Instagram shopping

March 29, 2019

Sally Beauty Holdings Inc. has launched a redesigned mobile-first website, added Apple Pay as a payment option and built a mobile app in its effort to…

San Francisco mulls ban on cashless merchants

March 28, 2019

San Francisco is considering a ban on cashless retailers, following in the recent footsteps of the city of Philadelphia and the state of New Jersey. 

Online shopping beating in-store, mobile purchases on the rise

March 25, 2019

When it comes to millennial shopping, e-commerce is king and online browsing is top of mind, given that 79 percent browse online before making a purchase…

Why Instagram Checkout may be the forerunner of the one-stop retail experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The in-app shopping channel launched by the photo and video-sharing social networking service, owned by Facebook, may signify what's to come next in online…

New Jersey law bans pure cashless retail

March 19, 2019

New Jersey Gov. Phil Murphy has signed legislation that requires retailers and restaurants to accept cash, effectively banning merchants in the state from…

Quiktract launches mobile contract, payment app

March 15, 2019

Quiktract Inc. recently launched its mobile app on the App Store and Google Play. This app provides contracts and mobile payments for the person-to-person…

Mobilizing the retail customer experience requires new levels of collaboration

Jim Kander, Spectralink's director of sales, Retail Americas, explains why retailers that are eager to go mobile CX need to do more than simply deploy a mobile…

Business enterprises slacking on mobile security, claims study

March 11, 2019

The latest Verizon Mobile Security Index reveals that nearly half, 48 percent, of enterprises are sacrificing security in order "to get the job done."

Papa Gino's, D'Angelo Grilled Sandwiches tap Recurrency to boost guest connection

March 5, 2019

Papa Gino's and D'Angelo Grilled Sandwiches are using Mobivity Holdings Corp.'s personalization suite, Recurrency, to improve guest connections.

Noble, FreedomPay team up on mobile payment for stadiums, theaters

March 4, 2019

Noble, a digital food ordering platform, has signed an agreement with FreedomPay, a company that offers PCI-validated standards for point-to-point encryption…

Report: Mobile device use in shopping grabs deep traction, BOPIS gets more popular

March 1, 2019

Shoppers are increasingly relying on mobile devices with 86.2 percent using smartphones to research products while in a brick-and-mortar store and 83.8 percent…

Mobile coupons spurring loyalty, customer engagement

Retailers and others have transitioned physical coupons to the mobile space, as a way to enhance customer loyalty and engagement.

Walmart's Jet City Grocery teams with Fulton Fish Market on delivery

February 22, 2019

Omnichannel a prime focus this year, reveals report

February 15, 2019

Sixty-seven percent of retailers are all about omnichannel this year and 50 percent view a mobile shopping app as a top priority, according to a Shopgate…