National Bank debuts mPOS product in Montreal

July 3, 2018

Montreal-based National Bank's SME clients can now use National Bank Easy Pay, a mobile point-of-sale product powered by Montreal fintech Mobeewave.

Apple Pay to hit 200M users by 2020

June 29, 2018

The global number of mobile contactless users will exceed 760 million by 2020, up from an estimated 440 million in 2018, according to a new study from Juniper…

Discover how Michael Kors, Bonobos are tapping iPad, retail apps to drive sales

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are boosting sales, and the customer experience, by putting innovative mobile device technology into the hands of store associates. Learn more by…

Biggest mobile shopping gripe: ads

June 19, 2018

Today's shoppers using a mobile device are frustrated due to too many ads and retailers need to make some changes to avoid losing loyal customers.

Survey: Consumers have clear expectations of bank brands' mobile apps

June 14, 2018

A new survey from mobile app developer WillowTree has found that consumers are looking to bank brand apps for specific features and value that enhance their…

Pita Pit teams up with LevelUp, Olo for mobile, delivery

June 12, 2018

Pita Pit is partnering with LevelUp and Olo to introduce a completely revamped guest loyalty program, third-party delivery and a redesigned app for order…

How payments innovation is hindering the customer experience

New technology and innovation is changing the way consumers want to pay, but the increasingly rapid pace of change also creates challenges and vulnerabilities…

Consumers embracing AR, online shopping

June 6, 2018

When it comes to e-commerce activity 10 percent of online shoppers have tried AR technology , according to a shopping and technology trends survey conducted by…

Walmart testing new check-out service

June 1, 2018

Walmart is piloting a new "Check Out With Me" service in lawn and garden centers at more than 350 store locations nationwide.

Rewards.com users now earning, redeeming Dash digital currency at retailers

May 28, 2018

Dash, a company that frames itself as an alternative to bitcoin, has announced a partnership with Rewards.com, a loyalty rewards website incentivizing…

Amazon Cash lets customers add funds at Coinstar kiosks

May 18, 2018

Amazon Cash users can now add cash to their account balance at selected Coinstar kiosks. There are no fees for adding cash, Coinstar said on its website. The…

Intouch Insight Launches LiaCX™ - New Customer Experience Management Software

New Intouch Insight customer experience management (CEM) software enables organizations with multiple locations to take action to improve customer experience…

3 ways to boost the mobile e-commerce experience

by Scott Voigt — Co-Founder and CEO, FullStory

Scott Voigt, FullStory founder and CEO, explains that while desktop may still be the dominant retail channel, mobile is shifting from a research device to a…

Study: Millennials aren't shopping like older parent generations

May 1, 2018

As millennials move into the age of having children, their shopping habits and activities are a bit different than previous consumer generations.

How Target is embracing the human touch to beat the competition

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Instead of resisting change when new competitors such as e-commerce retailers and on-demand delivery services came into the market, Target is investing in its…

Mobile pay, AI, biometrics bringing new muscle to automatic merchandising

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The National Automatic Merchandising Association trade show floor featured POS equipment tailored to a consumer who is comfortable with mobile payment, and…

Mobile wallets: What's stopping retail consumers from jumping on the bandwagon

by Will Hernandez — Editor, NetWorld Media Group

A TSYS study reveals mobile wallet users intend to use mobile payments more at brick-and-mortar retailers. But intent and actual use could vary based on a…

Meijer hops on scan-and-pay bandwagon

April 23, 2018

Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer…

Target launches drive-up pickup service

April 23, 2018

Target is offering customers a new way to grab what they need from the retailer with its new "Drive Up" service available in Florida, Texas and throughout the…

Evolving payments tech challenges merchants to keep pace with shoppers' expectations

by Will Hernandez — Editor, NetWorld Media Group

Retailers must be aware of what's changing in payments to better serve their customers. That was the overarching message to retailers from a group of…