Revention releases secure EMV payment solution

October 16, 2015

Revention, which provides point-of-sale solutions to the hospitality industry, announced the release of its new EMV Secure Payment software solution.

Should we make the holiday shopping season a 365-day effort, or not?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There's more than one trend hitting this holiday season and the impact may just change everyone's retail experience. But will it be for the good or for the bad?

Holiday shoppers not so confident in Black Friday sales, shopping early this year

October 12, 2015

Consumers are holiday shopping earlier than ever and aren’t banking on Black Friday and Cyber Monday for making bulk purchases.

How Homebase's content strategy is driving stronger customer engagement

Taking a 'scorched earth' strategy is expensive, time consuming and challenging for retailers aiming to boost customer engagement and ecommerce. There are…

The mobile shift is now for companies, software developers

by Will Hernandez — Editor, NetWorld Media Group

We're long past the point where companies and software developers are in the middle of a shift to a mobile-only mindset. We’re already there and any company…

Jet jettisons membership fee citing bigger than expected sales

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Jet.com drops membership fee just as initial free three-month subscription time frame comes to a close.

Why technology collaboration, integration are key for online retail success

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

There's robust growth predicted for the holiday online retail season but capitalizing isn't a sure thing. An expert offers up insight on what retailers need to…

Study: Consumer loyalty is a pretty fickle thing

October 2, 2015

Consumers will jump ship for better security, convenient payment options and alluring discounts.

Pop-ups: From temporary to trendsetting.

by Ethan Whitehill — CEO, two west inc

Brands are using pop-ups to create eye-catching and exclusive encounters that shake up their customers’ routines and create buzz.

Kohl’s propels omnichannel, digital strategy to make shopping easier than ever

September 29, 2015

Kohl’s is launching a slew of omnichannel and digital strategies aimed at making shopping online and at its brick-and-mortar location easier than ever.

DirectBuy debuts app to drive consumer website access, product sales

September 25, 2015

New mobile app features unique product recommendation service.

Creating a personal experience: First steps and the best steps

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Experts offer up insight on what to do first in the personalization strategy and how to get started with some simple steps.

Creating a personal experience: Misconceptions, why data is a critical element

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The good news is that technology is making it an easier and more affordable strategy, but retailers need to have the right data. They can’t afford to push the…

Amazon expands delivery service in southern California

September 21, 2015

The etailer is also boosting delivery service for items purchased at local Los Angeles stores.

Holiday shopping season underway but big consumer wave hasn't hit just yet

September 18, 2015

The good news for retailers who haven’t yet geared up for the big holiday sales push is that more than half, 55 percent, won’t be anywhere near done with…

Securing the retail experience: Tips to avoid the disastrous data breach

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Shoppers love convenience, but as one security expert relates, convenience should never be viewed as more important than data and transaction security.

Men's Wearhouse founder launching clothing rental business

September 18, 2015

Men's Wearhouse founder is more than optimistic on new tuxedo rental venture. He thinks it's a clear winner.

Target, Cub Foods latest to get into home food delivery service

September 18, 2015

The race to be the best at food delivery is getting more competitive than ever.

Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile…

Consumers want convenient, flexible, and simple ways to pay

Retailers who make the purchase process slow, arduous and inconvenient aren't going to score big with consumers in the near future.