Thanksgiving holiday shopping activity higher than expected reveals survey

December 1, 2015

Retailers had a robust holiday weekend shopping experience as a survey reveals more than 151 million consumers hit stores online and offline during the…

5 benefits of mPOS every retailer needs to know

The introduction of point of sale systems has changed payment experiences by replacing cash registers in many scenarios. Credit cards have become a preferred…

Live webinar: How millennials disrupt shopping and the new world of connected shopping

Retail Customer Experience is hosting a free one-hour webinar focusing on the shifting marketing, merchandising and brand strategies in the quest to attract…

Walmart revamps Cyber Monday into Cyber Sunday

November 23, 2015

The world's biggest retailer jump starts the online shopping day of the year one day earlier and is offering quadruple the number of sales items.

Dunkin' Donuts testing on-the-go ordering, delivery service

November 20, 2015

Dunkin' Donuts is testing mobile ordering in Portland, Maine, and delivery service in Dallas.

Samsung Pay coming to budget phones?

November 19, 2015

Samsung Electronics reportedly is planning to bring its new mobile-payment system to mid- and low-end handsets.

Macy's, Target opening late Thanksgiving Day

November 10, 2015

Retailers are taking various stances in regards to opening stores, online and offline, on Thanksgiving.

Why consumers are driving the retail mobile experience

by Will Hernandez — Editor, NetWorld Media Group

Executives at Money 20/20 conference discussed the importance of user feedback when developing and tweaking products and services.

Suretap adds loyalty to mobile wallet system in Canada

November 6, 2015

Users can store loyalty information from more than 100 global loyalty rewards programs.

7 questions to ask in choosing a mobile payments solution

The unprecedented evolution of the payments space can be intimidating to any business but it's not an insurmountable challenge.

Walgreens first to integrate rewards into Apple Pay

November 5, 2015

Walgreens has more than 85 million active Balance Rewards members.

Walmart: We’re going to make shopping easier than ever

November 3, 2015

Retailer expects a huge wave of mobile devices hitting its online store this season.

REI shuttering stores Black Friday, urges fans, workers to enjoy the outdoors

November 2, 2015

Outdoor retailer REI is closing its doors to shoppers and urging employees, as well as consumers, to enjoy the biggest shopping day of the year in the outdoors.

Why mobile payments matter to EMV compliance

by Tal Nathanel — Co-Founder and U.S. CEO, MyCheck

Many merchants have been hesitant about mobile payments, but with the EMV compliance mandate at our doorstep in the U.S., the time for business owners to put…

Sears launches service melding online shopping with in-store expertise

October 27, 2015

Online consumers seeking home appliance insight can now easily connect with knowledgeable associates with in-store appointment service.

Consumers will spend more holiday shopping online and spend more money this year

October 26, 2015

This holiday season consumer will be shopping online more than last year and spending more than in 2014.

Retailers: Tech is big hurdle in advancing business, driving forward

October 26, 2015

Old cranky point-of-sale systems are a big obstacle in driving the retail business forward, but a new system isn't the silver bullet, retailers acknowledge in…

Study: Millennial males are most active online wine shopper

October 22, 2015

What's most surprising is that the top online wine shopper demographic is also the most active brick-and-mortar wine consumer as well.

FCES2015: Going mobile no longer ‘if’ or ‘when’ but ‘now’

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Mobile is the most effective way to serve the millennial segment.

Capital One adds NFC mobile payments to Android app

October 16, 2015

The bank said it used Mastercard's Digital Enablement Service to add the feature.