3 retail trends that will set the stage in 2021

by Ignatius K.C. Lau

Ignatius K.C. Lau, vice chairman and CEO at SML Group, offers up the top three trends retailers should be aware of and why they need to remain agile and…

Under Armour revenue down but robust e-commerce is a bright spot

February 12, 2021

Athletic wear retailer Under Armour saw revenue dip 3%, to $1.4 billion in its fourth quarter and fiscal year ended Dec. 31, 2020, but direct-to-consumer…

5 Star Nutrition embraces NewStore tech to improve POS, inventory, clienteling

February 10, 2021

5 Star Nutrition, a wellness brand, is deploying NewStore's omnichannel platform for omnichannel customer and associate experiences around point of sale…

At-home apparel demand drives Target activewear sales way up

February 8, 2021

Target's activewear brand, All in Motion, is getting embraced by shoppers and has hit $1 billion in annual sales.

7 technological advancements in the retail industry to make you say wow

by Benedict Clark

Benedict Clark, a content editor at Acquire, shares insight on the seven technology advancements driving retail's phygital future.

Delivering on promotions: Why resilience is key to surviving growing online demand

Joe Farrell, managing director, EU Operations, at PFS, shares insight on why and how retailers should be capitalizing on the opportunities ahead and how…

How retailers can win big by embracing the digital consumer

by Beth VanStory — Partner & CMO, Chief Outsiders

Beth VanStory, a partner and CMO with Chief Outsiders, explains why retailers, from marketing to merchandising to delivery and customer service, must meet…

3 ways retailers must pivot in 2021

by Anthony Ng Monica

Anthony Ng Monica, CEO of Swogo, says the good news for retailers heading into the new year is that there are strategies to help the accelerated digital…

Fleet Farm to leverage Engage3’s price-management solution

January 20, 2021

Fleet Farm, a Midwestern retail chain of merchandise and services, will leverage Engage3's cloud- and mobile-based price management solution to enable expanded…

Walmart e-commerce leader leaving post

January 19, 2021

Marc Lore, who started Jet.com and became Walmart's e-commerce chief when the retailer bought his company in 2016, is leaving his role at the end of January.

A glimpse into 2021 retail: The times they (will continue) a-changin'

As the wild and bumpy ride known as 2020 comes to a close, David Wilkinson, president and general manager, NCR Retail, takes a look at some of those changes…

Home furnishing retailer drives efficiency, boosts customer experience

January 12, 2021

RC Willey Home Furnishing is improving efficiency and boosting the customer experience after swapping a legacy EDI system with ecUtopia, TrueCommerce's…

UK retailer taps Oracle tech for inventory enhancement

January 8, 2021

N Brown Group Plc, a U.K. digital retailer, is deploying Oracle technology solutions to improve inventory processes and decrease operational costs.

Free webinar: What retail, grocers can learn from cannabis industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The cannabis industry has made huge strides when it comes to crafting a seamless, rewarding digital customer experience and presents a boat load of best…

Making curbside a critical component of the customer experience

by Ram Venketaraman

Ram Venkataraman , chief product and technology officer at Kibo, says buy online-pickup curbside should not be viewed as a niche trend to sustain retail during…

How groceries of any size can boost growth beyond COVID-19

by Bagrat Safaryan

Bagrat Sataryan, CEO, Local Express, lists out several attributes grocery and supermarket retailers need to incorporate into the online presence to achieve…

Nearly half of UK retailers not ready for Brexit transition

December 29, 2020

A good number of U.K. e-commerce and omnichannel retailers are not adequately prepared for the end of the Brexit transition period this week despite the fact…

Data: Omnichannel consumption up 50% during 2020

December 29, 2020

Omnichannel consumption in the U.S. spiked 50% during 2020 with nearly half of all consumer goods purchases completed via e-commerce, according to Nielsen…

How retailers can remain competitive during the pandemic

by Myles Kleeger

Myles Kleeger, president and chief customer officer, Braze, believes the retail winners of the holiday season, and of the ongoing pandemic, are those using…

Lounge Underwear teams with Emarsys to gain customer insight

December 22, 2020

The women's underwear brand Lounge Underwear is partnering with omnichannel customer engagement provider Emarsys in an effort to get a deeper understanding of…