Omnichannel News & Media
Criminal gang stole millions from Home Depot over several years
September 5, 2025
Police are charging nine members of a criminal group that stole at least $10 million in goods from Home Depot over the past several years.
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Home Depot issues price increase warning
September 2, 2025
Home Depot issued a warning it may have to increase prices to deal with the cost of tariffs on imports.
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Inventory can be a retailer’s biggest asset or crippling liability
by Yishai Ashlag — CEO and Co-founder, Onebeat
In a world where demand fluctuates rapidly, only those retailers who manage inventory with comparable fluidity will stay stocked, profitable and in business.
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Examining the knowledge gap between shoppers, retail store associates
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers and store associates are facing challenges meeting the needs of consumers. The answer lies in ensuring retail workers are given the tools and…
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Target CEO stepping down in 2026
August 29, 2025
Target CEO Brian Cornell will leave his role in February 2026, concluding a three-year commitment he made to stay in the role in 2022.
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Tariff timeline: White House actions, declarations, reversals
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.
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Gildan Activewear buying HanesBrands for $2.2B
August 27, 2025
Gildan Activewear is acquiring HanesBrands in a $2.2 billion deal.
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Levi Strauss e-commerce leader talks customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Priya Buening, VP of U.S. e-commerce, at Levi Strauss & Co., shares insight on the brand’s focus to create best-in-class experiences in all customer channels…
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Radar debuts 5-step retail trends playbook
August 22, 2025
Radar has launched a five-step retail playbook offering best-in-class tactics from retailers that are using location to power every stage of the customer…
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Radar debuts guide for location-based engagement strategy
August 21, 2025
Radar has published a free step-by-step guide for launching a location-based engagement strategy that will deliver results.
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PetSmart appoints Jesica Duarte as EVP, chief commercial officer
August 15, 2025
PetSmart has appointed Jesica Duarte as executive vice president and chief commercial officer.
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Furniture retailer taps DispatchTrack integration tech to drive seamless customer experience
August 14, 2025
Simple Home Plus, a family-owned furniture retailer, is deploying DispatchTrack's integration technology to boost customer experience from point of sale to…
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Dollar General promotes 6 leaders
August 13, 2025
Dollar General has promoted six leaders across finance, store operations, legal, strategy and IT departments.
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Create Your Tomorrow: Crafting Unique Shopping Experiences for the Modern Consumer
Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer…
Presented by Toshiba Global Commerce Solutions, Inc.
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Hardware retailer taps Blue Yonder to optimize inventory management
July 25, 2025
Vidrí, an El Salvador hardware retailer, has deployed Blue Yonder's replenishment capabilities to transform inventory planning and boost customer satisfaction.
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Back-to-school spend projected to hit $30.9B
July 24, 2025
Back-to-school spending, for K-12 students, is projected to remain steady and hit a collective $30.9 billion.
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Walmart, Amazon, Costco take top 3 spots in NRF retail ranking
July 23, 2025
Walmart, Amazon and Costco are the top three retailers, respectively, in the National Retail Federation's annual list of Top 100 Retailers which ranks the…
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The real omnichannel challenge: Why bridging online and offline retail still hasn’t been solved
by Leigh Sevin — Co-Founder, Endear
Bridging the online-offline gap isn’t a luxury anymore. It’s the new standard. And the brands that master it won’t just sell more, they’ll build loyalty that…
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Tariffs causing anxiety, confusion, uncertainty
July 21, 2025
It is difficult to predict the impact of new tariffs and policies on the U.S. economy and anxiety and confusion have taken "center stage" in the economy…
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New Look deploys Amperity platform to boost customer experience
July 17, 2025
New Look, a U.K. fashion retailer, has deployed Amperity's AI-powered customer data cloud, integrated with the Databricks Data Intelligence Platform, to boost…
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