Survey says shoppers want 'more personal, less personalization'

May 29, 2014

A new "Truth About Shopping" study explores global consumer attitudes and behavior related to all areas of shopping today, including online, mobile and…

European study says mobile shopping driving impulse buys

May 29, 2014

The growth in smartphone usage is driving impulse purchases, according to a new Europe-wide study of mobile usage conducted by global financial group ING.

Eighty percent of consumers believe total data privacy no longer exists

May 28, 2014

The vast majority (80 percent) of consumers aged 20-40 in the United States and the United Kingdom believe total privacy in the digital world is a thing of the…

Study shows Millennials prefer malls to online shopping

May 28, 2014

OpinionLab has released a new study that provides a snapshot of Millennials as they shop in malls and stores across the country. The study analyzes Millennials…

SAP unveils multichannel tool for apparel retailers

May 27, 2014

SAP AG has announced its SAP Fashion Management application, which the company says was developed in collaboration with leading fashion brands and retailers…

Trend: Online retailers discover value in having stores

Companies that began as pure-play online retailers are discovering the power of having physical stores to build their brand.

How data design can take the pain out of purchases

by Bryan Pearson — President, LoyaltyOne

Owning new things is supposed to give us pleasure, but the process of acquiring them can come with pressure.

Is Olapic a vision for the future of multi-channel retailing?

by Chris Petersen — Owner, IMS

Retailers can now create "look books" from consumer photos in real time.

Erik, Jamie Nordstrom exchange roles in Nordstrom multi-channel business

May 20, 2014

Nordstrom Inc. announced today that two executive team members, Erik Nordstrom and Jamie Nordstrom, are exchanging roles to further strengthen the company's…

Phablet users big on social, engage most with ads in the evening

May 20, 2014

Opera Mediaworks has released a study on phablet users that identifies how their media consumption habits differ from those of smartphone and tablet users, as…

Retailers launch comprehensive cyber intelligence sharing center

The R-CISC is an independent organization, the centerpiece of which is a Retail Information Sharing and Analysis Center (Retail-ISAC).

Pizza Hut, Firehouse Subs, Atlanta Falcons, McAlister’s Deli executives to speak at CONNECT Mobile Innovation Summit

May 15, 2014

Networld Media Group has announced the slate of panelists for the "C-Level Roundtable" closing general session at the 2014 CONNECT Mobile Innovation Summit in…

New RSR report finds the potential in retail emails

May 14, 2014

In a new report available today, “Retail’s Email Moment: How Personalization Can Revitalize Retailers’ Email Strategy,” RSR Research analysts Nikki Baird and…

IBM unveils portfolio of cloud-based engagement tools

May 13, 2014

IBM today announced "IBM ExperienceOne," a new integrated portfolio of cloud-based and on premise offerings that it says will help clients quickly deliver…

Research says most shoppers are regularly 'webrooming'

May 13, 2014

Retail marketing firm Interactions has released its second Retail Perceptions trend report, "The Rise of Webrooming: A Changing Consumer Landscape." The report…

Michaels launches online store

May 12, 2014

Michaels has announced the launch of its new inspirational arts and crafts site that offers 24-hour shopping on any computer, tablet or smartphone.

Learning from Heartbleed: 5 ways online retailers can stay safe and ready

Even with protections in place for standard security events, online retailers must understand that Heartbleed was truly an acute event.

Verizon expands customer experience program

May 9, 2014

Medallia, a provider of customer experience management (CEM) solutions, announced it has signed an agreement with Verizon Communications to unify customer…

How to be smart in a world of dumb retail mistakes

by Kristen Gramigna — Chief Marketing Officer, BluePay

There are no "magic bullets" that will instantly transform your retail store into a customer magnet. But there are steps you can take to avoid sabotaging…

Jimmy Choo parent co. selects Amplience media platform

May 9, 2014

Amplience, a provider of rich media production technology for e-commerce, announced that Labelux, a global provider of high-end lifestyle brands, has selected…