Amazon expands reach in same-day delivery

September 18, 2025

Amazon's same-day delivery for fresh groceries is now available in more than 1,000 cities and towns, and the goal is to hit 2,300 more in the U.S. by year's…

Elevating Customer Service with Technology: What Hospitality and Food Service Businesses Need to Know

Learn how hospitality and food service businesses can enhance customer service with advanced technology. This blog explores how retail-hardened POS systems…

Criminal gang stole millions from Home Depot over several years

September 5, 2025

Police are charging nine members of a criminal group that stole at least $10 million in goods from Home Depot over the past several years.

Home Depot issues price increase warning

September 2, 2025

Home Depot issued a warning it may have to increase prices to deal with the cost of tariffs on imports.

Inventory can be a retailer’s biggest asset or crippling liability

by Yishai Ashlag — CEO and Co-founder, Onebeat

In a world where demand fluctuates rapidly, only those retailers who manage inventory with comparable fluidity will stay stocked, profitable and in business.

Examining the knowledge gap between shoppers, retail store associates

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers and store associates are facing challenges meeting the needs of consumers. The answer lies in ensuring retail workers are given the tools and…

Target CEO stepping down in 2026

August 29, 2025

Target CEO Brian Cornell will leave his role in February 2026, concluding a three-year commitment he made to stay in the role in 2022.

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Gildan Activewear buying HanesBrands for $2.2B

August 27, 2025

Gildan Activewear is acquiring HanesBrands in a $2.2 billion deal.

Levi Strauss e-commerce leader talks customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Priya Buening, VP of U.S. e-commerce, at Levi Strauss & Co., shares insight on the brand’s focus to create best-in-class experiences in all customer channels…

Radar debuts 5-step retail trends playbook

August 22, 2025

Radar has launched a five-step retail playbook offering best-in-class tactics from retailers that are using location to power every stage of the customer…

Radar debuts guide for location-based engagement strategy

August 21, 2025

Radar has published a free step-by-step guide for launching a location-based engagement strategy that will deliver results.

PetSmart appoints Jesica Duarte as EVP, chief commercial officer

August 15, 2025

PetSmart has appointed Jesica Duarte as executive vice president and chief commercial officer.

Furniture retailer taps DispatchTrack integration tech to drive seamless customer experience

August 14, 2025

Simple Home Plus, a family-owned furniture retailer, is deploying DispatchTrack's integration technology to boost customer experience from point of sale to…

Dollar General promotes 6 leaders

August 13, 2025

Dollar General has promoted six leaders across finance, store operations, legal, strategy and IT departments.

Create Your Tomorrow: Crafting Unique Shopping Experiences for the Modern Consumer

Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer…

Presented by Toshiba Global Commerce Solutions, Inc.

Hardware retailer taps Blue Yonder to optimize inventory management

July 25, 2025

Vidrí, an El Salvador hardware retailer, has deployed Blue Yonder's replenishment capabilities to transform inventory planning and boost customer satisfaction.

Back-to-school spend projected to hit $30.9B

July 24, 2025

Back-to-school spending, for K-12 students, is projected to remain steady and hit a collective $30.9 billion.

Walmart, Amazon, Costco take top 3 spots in NRF retail ranking

July 23, 2025

Walmart, Amazon and Costco are the top three retailers, respectively, in the National Retail Federation's annual list of Top 100 Retailers which ranks the…

The real omnichannel challenge: Why bridging online and offline retail still hasn’t been solved

by Leigh Sevin — Co-Founder, Endear

Bridging the online-offline gap isn’t a luxury anymore. It’s the new standard. And the brands that master it won’t just sell more, they’ll build loyalty that…