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Omnichannel News

Retailers still far from 'omni-channel maturity'

July 2, 2014

Retailers have barely reached the halfway mark in their journey to omni-channel maturity, according to the results of a new report from Starmount and Retail…

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Report says most millennials are using mobile retail apps

July 1, 2014

CFI Group has published its Retail Satisfaction Barometer, which reveals consumer expectations during the shopping process, specifically noting the popularity…

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Nine West implements LivePerson engagement software

June 30, 2014

LivePerson Inc., a provider of live digital engagement solutions, has announced Nine West Group's successful integration of LiveEngage into the Demandware…

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Amazon rolling out takeout service

June 30, 2014

Amazon is rolling out a food takeout service to directly compete with the likes of GrubHub, Seamless and DeliveryHero. TechCrunch reports:

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Salesforce.com introduces Salesforce1 for Retail

June 27, 2014

CRM platform Salesforce.com has announced Salesforce1 for Retail. According to the company, retailers can now leverage Mobile Clienteling and Salesforce…

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Johnston & Murphy migrates to the Demandware omni-channel platform

June 26, 2014

Demandware Inc., a provider of enterprise cloud commerce solutions, announced that Johnston & Murphy, a premium footwear, accessories and apparel brand…

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Barnes & Noble splitting off NOOK into separate company

June 25, 2014

Barnes & Noble announced today that it would separate its retail business from NOOK Media, which makes the eponymous e-reader tablet. The company said it hopes…

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Sam's Club launches travel service

June 24, 2014

Sam's Club has announced the launch of Sam's Club Travel, an online booking service that is a collaboration with travel wholesaler Tourico Holidays. According…

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RetailMeNot launches iPad app

June 24, 2014

Digital coupon platform RetailMeNot has announced the launch of a tablet app for iPad. The free RetailMeNot Coupons app for iPad is now available in the iTunes…

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Clear Demand, 360pi partner on real-time pricing intelligence

June 19, 2014

Omnichannel retail pricing firm Clear Demand has announced a partnership with 360pi, a provider of competitive price intelligence. Under this joint initiative…

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Most retail CEOs say their supply chain is not ready for omni-channel

June 17, 2014

Digitally connected consumers have turned retail models upside down as omni-channel shopping has transformed supply chain from an important business concern to…

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Groupon adds Freebies to its iOS app

June 16, 2014

Groupon has announced the launch of Freebies on iOS devices, which the company said creates the most widely distributed mobile coupon destination in the United…

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Galleria, Attraqt come together to offer omnichannel merchandising tool

June 12, 2014

Galleria, a provider of retail category planning, automation and optimization solutions, and online merchandising firm Attraqt announced they have formed a…

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Mindshare and Empathica become InMoment, introduce Experience Hub

June 11, 2014

Mindshare Technologies, which acquired Empathica in September 2013, announced that the two companies have united under a new corporate identity and mission…

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Survey says consumers still prefer shopping on a desktop to a mobile device

June 11, 2014

Digital analytics firm comScore and UPS have released their third annual UPS Pulse of the Online Shopper study. According to the companies, the survey asked…

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Loyalty Builders launches analytics tool for catalog marketers

June 11, 2014

Software-as-a-service firm Loyalty Builders has announced a new analytics and marketing tool for retailers who sell via catalogs.

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More than half of mobile app users opt in to push notification

June 10, 2014

Branding and marketing firm Urban Airship has released its latest Good Push Index data study, which tracks user behaviors on more than 70 apps that ask users…

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Shopatron unveils free inventory visibility API

June 10, 2014

Shopatron, a provider of cloud-based distributed order management solutions, today announced the release of a free inventory visibility API.

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Shopzilla combines three retail marketing services under Connexity brand

June 10, 2014

According to the company, Connexity will uniquely combine consumer insights and media buying within the same programmatic platform, helping marketers learn…

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PriceGrabber, Channel IQ partner for Buy Online platform

June 9, 2014

PriceGrabber announced that it has partnered with Channel IQ, a provider of online retail pricing intelligence, to power "Buy Online," which it said will be…

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