Omnichannel News
HSN transformation a success, so far
July 5, 2009
Multichannel News: It was two years ago this month that HSN CEO Mindy Grossman completed what she hoped would be a transformation of the second-largest home…
read nowStaples Canada to implement live agent assisted selling
July 5, 2009
CHICAGO — ClairVista announced today that Staples Canada, a 300-store division of Staples, Inc., is implementing ClairVista's Live Expert system for its Live…
read nowUrban Outfitters expands mobile marketing efforts
June 29, 2009
GREENBELT, Md. — Urban Outfitters announced it has selected Acuity Mobile as its mobile marketing provider to extend its experience into the mobile world.
read nowCVS testing virtual gift cards
June 28, 2009
Progressive Grocer: CVS/pharmacy last week launched a new e-gift card program that offers its customers the convenience of purchasing personalized gift cards…
read nowIn-store uses for smartphones
June 25, 2009
ClickZ: In the e-commerce world, we're all figuring out what multichannel applications can be built for this new breed of phone. Amazon and others let you buy…
read nowSupermarkets intensifying online non-food push
June 18, 2009
Retail Week: Supermarkets look likely to steal a further slice of general retailers' sales as both Tesco and Sainsbury's revealed plans to extend their…
read nowSigma Micro unveils new software suite for multichannel retailers
June 15, 2009
INDIANAPOLIS — Sigma Micro, a software and outsourced e-commerce services provider for direct retailers, announced today the availability of SigmaCommerce 4.4…
read nowCulinary retailer spices up customer experience with Pluris
June 15, 2009
FRAMINGHAM, Mass. — Pluris Marketing, a provider of marketing solutions, has announced that Sur La Table has chosen Pluris to develop its next-generation…
read nowIn-flight merchandising menu might bring shopping to the skies
June 4, 2009
The Denver Post: Air passengers soon could shop, reserve theater and theme-park tickets, and purchase vouchers for taxis and trains — all from their seats.
read nowVictoria's Secret launches mobile site
May 31, 2009
Promo: Mobile is considered a highly personal medium, and intimate apparel retailer Victoria's Secret is raising that intimacy bar with the soft launch of a…
read nowKrillion adds video games to local search index
May 31, 2009
MOUNTAIN VIEW, Calif. — Krillion has added video games to its enormous local search index. Krillion's real-time product search technology, which already powers…
read nowUnilever testing mobile coupons
May 28, 2009
The Wall Street Journal: Seeking to marry a ubiquitous device with a time-tested marketing technique in a sour economy, Unilever plans to begin a trial run…
read nowIs Amazon considering bricks-and-mortar?
May 26, 2009
Tech Flash: Is e-commerce giant Amazon.com getting into the brick-and-mortar retail business? The online retailer was granted a patent on Tuesday for a…
read nowEileen Fisher selects Escalate for multi-channel
May 21, 2009
IRVINGTON, N.Y. — Escalate Retail has announced that EILEEN FISHER, a clothing company with 44 retail stores and accounts at all major department stores, has…
read nowSystemax relaunching CircuitCity.com
May 20, 2009
This Week In Consumer Electronics: Systemax plans to relaunch CircuitCity.com within the next two days, according to an announcement on the bankrupt retailer's…
read nowSystemax wins Circuit City e-commerce business
May 11, 2009
Reuters: Consumer electronics seller Systemax has won a bankruptcy auction for the e-commerce business and intellectual property of Circuit City Stores Inc.…
read nowStudy: Customer experience the lynchpin of multichannel success
May 7, 2009
Retail Week: IBM retail and consumer products industry leader for Northwest Europe Andy Park said that the promiscuity with which consumers switch between…
read nowReport: Online retailers shifting marketing focus
May 4, 2009
SCOTTSDALE, Ariz. — The economy is forcing online retailers to change their marketing tactics in order to acquire and retain customers, according to findings…
read nowShop.org adds drugstore.com CEO as keynote speaker for annual summit
April 29, 2009
WASHINGTON, D.C. — Shop.org has announced that Dawn Lepore, chief executive and chairman of the board of drugstore.com Inc., will keynote its Annual Summit…
read nowMacy's CEO Terry Lundgren to speak at Shop.org Annual Summit
April 12, 2009
WASHINGTON D.C. — Shop.org announced today the addition of Terry J. Lundgren, chairman, president and chief executive of Macy's Inc., to its list of Annual…
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