Omnichannel News
New app lets shoppers access in-store coupons on an iPhone, iPod Touch
April 9, 2009
FT. COLLINS, Colo. — Approved by Apple, the new Coupon Sherpa application is available at the iPhone App Store. Finish Line, Zales Jewelers, Coldwater Creek…
read nowDatalogic Mobile, Wincor Nixdorf to deliver more mobile solutions to retailers
April 2, 2009
PADERBORN, Germany — Datalogic Mobile, a global player in the rugged mobile computers and self-shopping solutions market, and Wincor Nixdorf AG have signed a…
read nowTOP Food & Drug loyalty card offers more than just discounts
April 2, 2009
RFID Journal: Consumers at TOP Food & Drug, a food retail chain in Washington State, are using RFID-enabled loyalty cards as part of a program known as…
read nowMicrosoft, Cactus announce Commerce Server 2009
March 18, 2009
LAS VEGAS — Cactus Commerce announced that its partnership with Microsoft Corp. has resulted in the availability of Microsoft Commerce Server 2009. In August…
read nowThe gap between shipping tech, customer expectation
March 17, 2009
E-Commerce Times: Customers want shippers to provide as much information as possible on demand, and the technology exists to provide it, but shippers have…
read nowShopYourWay merges Sears, Kmart multichannel experiences
March 15, 2009
HOFFMAN ESTATES, Ill. — Sears Holdings Corp. announced the unification of its multichannel services under an initiative dubbed ShopYourWay. Both Sears and…
read nowSears aims to be more interactive
March 12, 2009
Chicago Sun-Times: Sears' new president of home electronics, Karen Austin, wants to take advantage of Circuit City's demise by giving Sears shoppers more…
read nowJeweler lets shoppers share their personal stories online
March 9, 2009
AUSTIN, Texas — Bazaarvoice, provider of hosted social commerce applications, today announced that Zale Corp., a leading specialty retailer of fine jewelry in…
read nowiCongo version 8 adds dynamic catalog creation, enhanced merchandising
March 4, 2009
MONTREAL — iCongo, provider of e-commerce and cross-channel systems, today announced a set of new features to its retail e-commerce and cross-channel system.
read nowFashionology lets tweens design their own clothing, online
March 1, 2009
MediaPost: A marketing campaign kicks off today aimed at spreading the word to tweens about an interactive fashion design experience aimed at girls ages 7-1…
read nowOrder online, pickup in-store boosts sales
March 1, 2009
Internet Retailer: As competition for retail sales increases, in-store pickup of online orders is emerging as a more important opportunity for multi-channel…
read nowSurvey: Multichannel customers are more profitable
February 25, 2009
Internet Retailer: Customers who shop across multiple channels are more profitable than others, agree 56 percent of retailers in a new study by research and…
read nowPrairie Interactive releases customer interaction suite
February 25, 2009
ENGLEWOOD, Colo. — Prairie Interactive Messaging, a CSG Systems company, today announced the release of its Customer Interaction Solutions Suite, designed for…
read nowProcessAway turns iPhones into credit card terminals
February 24, 2009
TUSTIN, Calif. — Apple's best-selling iPhone can double as a credit card processing device, thanks to a new app called ProcessAway.
read nowStudy shows e-mail campaigns drive offline shopping behavior
February 22, 2009
DALLAS — The receipt of permission-based e-mail makes shoppers more likely to do business with a retailer, in addition to generating a more favorable opinion…
read nowGK Software releases GK/Retail 12
February 22, 2009
SCHOENECK, Germany — GK SOFTWARE AG has announced the immediate availability of GK/Retail 12, the newest release of its Store Automation suite of products…
read nowWeaving real-time Web into brick-and-mortar
February 18, 2009
ZDNet Blogs: For many purchases, consumers get a better customer experience from a well-automated Web site than they do from most retail stores. They can…
read nowMore retailers putting print catalogs online
February 18, 2009
SAN JOSE, Calif. — Adobe Systems Inc. today published results of its annual Adobe Scene7 survey detailing how Web commerce businesses are building out their…
read nowJewelry.com relaunches with broader scope
February 17, 2009
National Jeweler: Jewelry.com has relaunched to feature an expanded retailer directory that covers multichannel national and regional fine-jewelry stores in…
read nowCOVER: 5 applications you should be using but aren't
February 12, 2009
Want to improve the customer experience, drive revenue and cut costs? The cool innovations can help
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