December shopping marks biggest online period ever in US

December 12, 2018

A recordsetting $80.3 billion was spent online as of Dec. 6, marking it as the biggest e-commerce period of all time in the U.S., according to Adobe Analytics…

Amazon cashierless store may take flight in airports

December 7, 2018

The Amazon Go cashierless store concept may be moving into airports as the powerhouse omnichannel retailer is reportedly evaluating airport location options.

Walmart deploys Dotcom store technology to allow in-store website orders

December 4, 2018

7-Eleven pilots mobile payment app

November 5, 2018

Convenience store giant 7-Eleven is testing a mobile app called Scan & Pay that allows customers to skip the line and pay for purchases with the 7-Eleven…

Preventing digital skimmer attacks threatening e-commerce

Expanding e-commerce has drawn the attention of hackers adept at skimming credit cards. Companies active in online commerce need to pay attention to data…

Mastercard debuts authentication security measures for online checkout

October 22, 2018

Mastercard has introduced a digital commerce solutions suite of offerings that enhance the security of stored card credentials, advance authentication to…

What to consider when it comes to the retail payment experience

Zavida Mangaru, executive vice president of product strategy and innovation, North American Bancard, offers up insight on why the payment experience (and the…

Verra Mobility debuts 'pay-as-you-go' toll-paying app

October 18, 2018

Tech-enabled smart transportation provider, Verra Mobility, has launched a nationwide, "pay-as-you-go" tolling service called Peasy that gives customers a way…

Interest-free payments can spur online spending

October 18, 2018

Thirty-five percent of consumers are more likely than not to make a purchase online if they can pay in interest-free monthly installments, according to a…

BofA debuts mobile banking capabilities

October 16, 2018

Bank of America has introduced a new feature that enables customers to move easily between the Bank of America, Merrill Lynch, Merrill Edge and U.S. Trust…

NCR contactless EMV outdoor terminal aimed at convenience retailers

October 15, 2018

NCR has received certification with the largest independent payment processor in the U.S. for EMV contactless payments on its outdoor payment terminal, NCR…

Walmart, PayPal team up on cash service

October 15, 2018

Walmart customers who are also PayPal customers can deposit or get cash in a Walmart location as long as they’re good with a $3 service fee.

Masabi, Swiftly to help transit agencies with real-time information, mobile ticketing

October 12, 2018

Masabi, which specializes in mobile ticketing and payments, is teaming up with Swiftly, a big data and mobility services platform for public transit, in a…

Apple Pay leads in users but Samsung Pay users more engaged

October 12, 2018

Apple Pay is the go-to digital wallet for most debit card users, according to new data from Auriemma Consulting Group.

How to clear top 5 hurdles in deploying autonomous retail checkout

Michael Suswal, co-founder and COO of Standard Cognition, maps out how to clear five top obstacles standing in a retailer's way in deploying autonomous…

Cashierless store dealing with a few glitches

September 20, 2018

A cashierless store in San Francisco is working out a few glitches as it strives to best Amazon's Amazon Go.

Back-to-school consumers still love the store, reveals survey

September 12, 2018

Consumers buying back-to-school products prefer the retail store environmental and want personalized offers, according to a new Monetate study.

Dunkin' Donuts taps Amazon's Alexa for new order option

September 7, 2018

Dunkin' Donuts is getting chummy with Alexa, announcing this week that its On-the-Go Mobile Ordering is available through Amazon's cloud-based voice service.

How back-end automation can boost the front-line retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gaining efficiency in back-end operations, such as cash management, can boost a retailer's customer experience strategy.

Long lines, complexity lead to online cart abandonment, reveal survey

August 15, 2018

A good majority of online shoppers, 87 percent, will abandon their shopping cart if the checkout process is too long or too complicated, according to a Splitit…