Amazon launches another Go store in New York

June 11, 2019

Amazon opened the doors to its second Amazon Go store in New York this morning at 6 a.m., and the store marks the omnichannel retailer's thirteenth Go store in…

Decathlon sporting goods retailer enters US with store featuring self-service kiosk

June 10, 2019

Decathlon, a sporting goods retailer with more than 1,500 stores in 49 countries, recently opened its first U.S. location in Emeryville, California, featuring…

End of life for certain POS terminals and the looming risk to retailers

by Chris Kronenthal — President + CTO, FreedomPay

Retailers need to be sure point-of-sale systems are fully compliant, not only to avoid becoming obsolete, but to protect against fraud.

Walmart expands into blockchain pharmaceutical tracking

June 3, 2019

Walmart recently joined MediLedger, a consortium working on building a blockchain system for tracking pharmaceuticals, according to a report by Forbes.

Coinstar lets consumers purchase bitcoin with cash in 2,200-plus locations

May 31, 2019

Consumers can buy bitcoin with cash at more than 2,200 Coinstar locations in 21 states and the District of Columbia, according to a press release.

Cashless technology doesn’t cannibalize cash sales in automated retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Research confirms that cashless readers do not undermine cash sales in a vending machine. In fact, the cashless technology serves to improve both cashless and…

Cashierless purchase option not a big want on retail's main street

May 28, 2019

When it comes to what shoppers want from small main street retailers, it isn't all about having a cashierless purchase experience.

Alipay sees surge of retailer adoption as government backs cashless

May 14, 2019

Alipay, the world’s most widely used mobile wallet with about a billion users, said its expansion into the Japanese market has seen a six-fold surge in retail…

Amazon Go goes with cash in New York City

May 9, 2019

The first Amazon Go store in New York City opened for business this week and is taking cash as well as offering a cashierless checkout customer experience.

Nayax debuts newest cashless payment option

May 9, 2019

Nayax has launched a cashless payment card reader for Bluecode payments in Austria and Germany.

Shopify deploys retail POS hardware to boost in-store experience

May 7, 2019

Shopify Inc., a multi-channel commerce platform for online retail, has launched a line of point-of-sale hardware that will "revolutionize the in-store retail…

Venezuelan pharmacy chain taps Oracle tools for growth, better customer service

May 6, 2019

Farmatodo, a Venezuelan self-service pharmacy chain, is deploying Oracle Corp. technology to drive store growth, provide enhanced customer service and greater…

NCR debuts Silver One for SMBs, retailers

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

April 26, 2019

NCR Corp. debuted its NCR Silver One this week at a corporate event hosted by Michael Hayford, NCR president and CEO; Paul Langenbahn, executive vice president…

Amazon Go no-cash reversal seen as response to legislative pushback

by David Jones — Editor, Networld Media Group

Amazon decision to reverse course on its cashierless Amazon Go stores is being seen as a response to economic and political push back given potential…

JCPenney shelves Apple Pay after April EMV deadline passes

April 22, 2019

JCPenney confirmed that it stopped accepting Apple Pay,, in connection with an April 13th  deadline that required merchants to retire old magnetic stripe…

Smartphone go-to digital banking tool for US adults

April 22, 2019

A study from Aite Group shows U.S. adult consumers under the age of 50 are far more likely to pick up their smartphone to complete a digital banking…

Michigan grocer boosts customer satisfaction, revenue with Toshiba self-checkout system

April 19, 2019

Value Center, a Michigan grocer, is enhancing the customer experience as well as boosting revenues following the deployment of Toshiba Global Commerce…

NY public advocate calls for Hudson Yards boycott over payment options

April 17, 2019

New York's Public Advocate Jumaane Williams is calling on shoppers and consumers to boycott the city's newly opened Hudson Yards retail development tenants…

Mobivity debuts consumer frequency technology for retailers

April 15, 2019

Mobivity Holdings Corp, which offers the customer personalization platform Recurrency, is debuting an innovative frequency technology that will let retailers…

Retail closing, cashierless, Target strategy top most-read list in March

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The most popular news on Retail Customer Experience in March ranged from a retail brand closing to what Target's doing with fulfillment to the new retail model…