Consumers embracing AI to save time, find deals

October 15, 2025

The U.S. consumer is embracing AI for everyday benefits, from saving time to finding better deals and making smarter decisions.

Why data partnerships are the future of retail

by Ali Moosani — CEO, GoSpotCheck by FORM

Learn how real-time visibility into shelf conditions can help retailers and suppliers improve execution, boost sales and deliver a better in-store experience.

How data orchestration conducts harmonic customer experiences

by Robin Grochol — VP of Product Management - Data, Identity & Security, Twilio

In the competitive landscape of today’s customers, particularly with more digital natives like millennials and Gen Z, organizations that don't embrace…

A smarter way to plan: AI demand forecasting that drives real business impact

by Retail Customer Experience

AI demand forecasting helps retailers predict sales, optimize inventory and staff appropriately, all through a visually intuitive dashboard.

Presented by MobiDev

Touchpoint Talks Hamburg: How Data-Driven Innovation Is Redefining Retail

At Touchpoint Talks Hamburg 2025, experts from retail, data, and tech gathered to explore how interactivity, AI, and in-store analytics are reshaping the…

SMG launches Ignite®, AI-native Unified Experience Management® transforming how brands act on experience data

The only AI-native platform purpose-built for smarter, faster decisions

How data analytics can drive retail customer engagement

by Raman Awal — SVP & Global Practice Head, Mastek

Customer engagement research reveals some telling facts — organizations focused on customer engagement saw cross-sell revenue surge by 22% and upsell revenue…

Improving Retail Experience with In-Store Analytics

Why in-store analytics will be the game-changer for retailers: Learn how integrating in-store retail analytics benefits retailers at the point of sale.

Presented by eyefactive GmbH

UK retailer Boden taps First Insight tech to improve merchandising decisions

March 7, 2025

Boden, a U.K.-based online apparel retailer, is deploying First Insight's AI-powered decision intelligence to integrate real-time consumer demand signals into…

How Philips New Interactive Boutique is Changing Retail at MediaMarkt Hamburg

Versuni implements interactive store concept at MediaMarkt Hamburg. Customers enjoy a seamless omni-channel experience through multitouch tablets and…

A look at AI today, and down the road, in the retail industry

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Kathy Kimple, executive director of strategy at OSF Digital, explains how AI is shaping the retail industry in various ways including hyper-personalization of…

Chatmeter Unveils the Future of Reputation Management with Launch of Pulse AI: Signals

Multi-location businesses have traditionally used keyword-matching sentiment analysis and Net Promoter Score surveys to get a surface-level understanding of…

Brick, Click, & Beyond: Dissecting Retail’s Hurdles and Designing the Ultimate CX Blueprint

Winning in today’s rapidly evolving retail landscape requires an urgent understanding of critical challenges in both brick-and-mortar and online sectors and…

Presented by NICE

Chatmeter Commits $30,000 in Charitable Donations to San Diego-Based Organizations

Chatmeter, a leader in brand intelligence and reputation management, today announced the company has pledged $30,000 to three San Diego-based organizations…

12 Guided Selling Examples for Ecommerce (With Results)

Enhancing customer experiences has become a top priority for businesses‼️ Customers now seek personalized interactions, proactive service, and sales…

Chatmeter Named to Inc.’s Second Annual Power Partner Awards

Inc. Business Media announced the second annual Power Partner Awards, honoring B2B organizations across the globe that have proven track records supporting…

Unleash Imagination: Guiding Customers to Discover Inspiring LEGO Sets on Every Retail Partner Channel

LEGO® has embarked on a journey to develop a scalable solution that will revolutionize the way you find and choose LEGO® sets, ensuring an unparalleled…

Presented by Zoovu

The growing significance of remotely managed digital signage

by Digital Signage Today

By utilizing remote management, businesses ranging from retailers to restaurants can unlock the true potential of digital signage.

Chatmeter reimagines Surveys to better integrate structured and unstructured Data

Chatmeter, a leader in brand intelligence and reputation management, announced the launch of Surveys, its advanced survey creator, further solidifying its…

Chatmeter Brings Advanced, Generative AI Features to its Brand Intelligence and Reputation Management Platform

Leader in brand intelligence for multi-location brands adds AI review response and social media post-generating capabilities to empower businesses to connect…