AT&T opens new Experience Store

March 25, 2009

JOHNSON CITY, Tennessee — AT&T announced a new way to shop for and experience an array of communications and entertainment services with the official…

Circuit City: What went wrong?

by James Bickers — Editor, Networld Alliance

As the once-great electronics retailer winds down, experts weigh in on what mistakes were made.

The psychology of color at retail

Cultural, demographic differences play crucial roles in color design for the retail environment.

Basket-at-once scanning technology exists, but retailers aren't biting

by James Bickers — Editor, Networld Alliance

RFID-based scanners can massively speed up checkout and cut wait times, but supply chain challenges have prevented adoption.

Opinion: 12 ways to maximize the customer during a recession

The author of Retail Business Kit for Dummies weighs in with tips on how to get more out of each customer interaction and drive repeat business.

Sears aims to be more interactive

March 12, 2009

Chicago Sun-Times: Sears' new president of home electronics, Karen Austin, wants to take advantage of Circuit City's demise by giving Sears shoppers more…

Queue management targets the last stage of the purchasing process

Discipline blends design, engineering and technology to maximize efficiency and reduce walk-aways.

iCongo version 8 adds dynamic catalog creation, enhanced merchandising

March 4, 2009

MONTREAL — iCongo, provider of e-commerce and cross-channel systems, today announced a set of new features to its retail e-commerce and cross-channel system.

Store closings spell big opportunities for the survivors

March 4, 2009

The Associated Press: Retailers left standing amid the carcasses of their competitors are going after orphaned customers. They're using aggressive mailers…

First Gamer Doc video game store in Delaware celebrates grand opening

March 2, 2009

BEAR, Del. — Gamer Doc, the retail video game store franchise that delivers a new and interactive customer experience, will be celebrating the grand opening of…

Order online, pickup in-store boosts sales

March 1, 2009

Internet Retailer: As competition for retail sales increases, in-store pickup of online orders is emerging as a more important opportunity for multi-channel…

Discounters snag upscale customers, but do they build loyalty?

Newly frugal shoppers may love the savings at discount stores, but they're not loving the experience.

PRN, Retail Entertainment Design announce alliance

February 25, 2009

LAS VEGAS — Premier Retail Networks Inc. (PRN), provider of digital media solutions at retail, and Retail Entertainment Design (R-E-D), an award-winning…

Research: Mobile retail apps have massive growth potential

A new survey reveals that while most online shoppers have mobile phones, only a fraction have used them while shopping.

Phone company upgrades in-store experience with interactivity, signage

February 22, 2009

JEEDDAH, Saudi Arabia — When 200 of retail's top designers, editors and vendors cast their votes for the most influential store designs of 2008, Mobily's use…

Putting your best customers to work for you

The best retailers don't just serve their customers — they put them to work, on behalf of the organization.

RadioShack quietly opens new concept store

February 15, 2009

The Dallas Morning News: RadioShack Corp. has quietly opened a new concept store in the Dallas area.

Five ways retailers can use Microsoft Tag today

by James Bickers — Editor, Networld Alliance

Redmond's new mobile barcode app offers some incredible flexibility for creative marketing — and it is available and ready to use right now.

Microsoft to open own stores

February 12, 2009

Reuters: Microsoft Corp announced plans on Thursday to open its own chain of stores and hired a DreamWorks Animation executive to run them.

Callison designs 'playground store' for T-Mobile

February 11, 2009

NEW YORK — Designed to transform shopping for technology products into an approachable, personalized activity, the design for the T-Mobile Playground Store…