How retail can benefit from social media

December 17, 2008

The Gourmet Retailer: For some retailers, social media is proving to be a valuable tool for engaging consumers, driving sales and building customer loyalty…

Unbound releases mobile retailing platform

December 16, 2008

NEWTON, Mass. — Unbound Commerce has released its Unbound Mobile Presence platform for retailers, giving them the power to connect with their increasingly…

Independent retailers tout their differences this holiday

December 14, 2008

Indianapolis Business Journal: Unlike their larger counterparts, locally owned merchants aren't pushing deep discounts to lure shoppers through their doors.

Five ways to reduce product returns

When customers return products, look to the source to find out why and put a stop to it.

CompUSA reinventing itself, making retail more interactive

December 8, 2008

Miami Herald: Troubled electronics retailer CompUSA recently launched a new initiative that leans on the strengths of online retailer TigerDirect, while at the…

Lagging economy means fewer seasonal jobs

December 4, 2008

The Virginian-Pilot: As the troubled economy has dragged down sales, many retailers have curtailed hiring for the holiday season, expecting to handle less…

Consumer desire driving green retail IT

Shoppers increasingly value transparency, sustainability when making buying decisions.

Marketing show heavy on innovation

by James Bickers — Editor, Networld Alliance

Fresh ideas from the In-Store Marketing Expo in Las Vegas.

Leaked memo: Best Buy redoubling customer service efforts in wake of slowing sales

by James Bickers — Editor, Networld Alliance

November 16, 2008

With fear of a global recession casting a shadow over much of retail, one major player is using that fear as an opportunity to motivate staff and improve its…

Five things shoppers will do this holiday

A tough economy is impacting shopper plans and behaviors.

Digital signage increases revenue by 50 percent for Virgin

November 11, 2008

LAS VEGAS — Epson, a supplier of value-added point of sale (POS) solutions, announced that Virgin Megastores, its showcase customer, has recapped the results…

The cautionary lessons of Circuit City

by James Bickers — Editor, Networld Alliance

A reminder of the importance of great employees.

NFC mobile phone payments come to Latin America

November 4, 2008

PARIS — Silicon Valley-based ViVOtech announced that its provisioning software for Near Field Communication (NFC) mobile payments is being used in the first…

Connecting with conversational marketing

From "friending" to "tweeting" — social networking at retail.

Study: Electronics retail gets high marks for customer satisfaction

November 3, 2008

ARLINGTON, Va. — Consumers are very satisfied when shopping online and at traditional retail outlets for consumer electronics, according to new data from the…

Targeting attractive segments in tough times

Many shoppers are going "full spend ahead" despite the economy.

Best Buy analyzing shopper traffic with Verint

October 28, 2008

MELVILLE, N.Y. — Verint Systems Inc. announced that its Nextiva Retail Traffic Analysis solution is being used by Best Buy Co. Inc. as part of a program…

HGTV content coming to in-store screens

October 26, 2008

SAN FRANCISCO — Thomson's Premier Retail Networks Inc. (PRN) and HGTV announced an agreement to present customized content produced by HGTV for display on…

Balancing the needs of customers, investors

Rigorous inventory control can keep both parties satisfied.

Virgin launches pop-up store for Rock Band 2

October 22, 2008

NEW YORK — Virgin Megastore Times Square has teamed with MTV Games to help celebrate the special edition release of the popular game Rock Band 2 by creating a…