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Retail - Electronics News & Media

Making multi-channel make sense

by James Bickers — Editor, Networld Alliance

Creating consistent experiences is crucial.

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Best Buy benefits from axing loyalty card fees

April 10, 2008

Forbes: When Best Buy removed annual fees from its Rewards Zone bonus card program, the company yielded about 10 times the number of shoppers opting to sign…

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Online sales to drive in-store technology growth

April 10, 2008

Inside Retailing (Australia): With Internet sales expected to account for almost 20 percent of turnover by 2012-15, and Web sites becoming increasingly…

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Gamer Doc takes on game market with themed stores

April 10, 2008

Ars Technica: Big box retailers like Best Buy and Circuit City are getting into the video game market by dedicating more in-store space to gaming. Other…

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More retail technology on the way, and soon

April 10, 2008

Arizona Daily Star: More new technologies are likely on the way for retail stores, speakers said Thursday at this year's Global Retailing Conference, held by…

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Consumer needs to be the central focus of multi-channel retail

April 9, 2008

Retail Week: Multichannel retailing should be about allowing customers to access your services in whatever form they find easiest, while continuing to act as…

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Escalate releases Customer1 version 4.0

April 7, 2008

SAN DIEGO — Escalate Retail announced the availability of Version 4.0 of its Customer1 point of service software application. The upgraded version of…

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Report: Multi-channel must be seamless, customer-centric

April 7, 2008

SARATOGA SPRINGS, New York — CORESense, a software-as-a-service multi-channel retail management system company serving small to medium-sized specialty…

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IBM WebSphere Premises Server connects with sensor data

April 7, 2008

ARMONK, NY — IBM announced the release of WebSphere Premises Server version 6.1, a software product that enables business process transformation by responding…

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North American consumers demand more self-service

April 7, 2008

ORLANDO, Fla. — A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corp. shows an…

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Shopatron rolls out in-store pickup solution

April 7, 2008

SAN LUIS OBISPO, Calif. — Shopatron, a provider of e-commerce solutions for consumer goods manufacturers, directs orders from manufacturers' Web sites to…

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Manufacturing-on-demand could reinvent video retailing

April 6, 2008

Screen Digest: The video business is approaching saturation point in many markets. Retailers struggle to accommodate an ever-expanding DVD catalog while…

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Inaugural Customer Experience Summit announced

April 6, 2008

WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…

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Mystery shopping changes with the times

by James Bickers — Editor, Networld Alliance

Hidden cameras, online reporting update the venerable tool.

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Report: In-store systems get most retail IT dollars

April 3, 2008

IT Pro: According to a report from research firm Martec, the average IT investment among the top 100 retailers has stayed flat at 1.3 percent of sales for the…

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Nanonation to showcase iPhone applications at Self-Service Expo

April 2, 2008

LINCOLN, Neb. — Nanonation will demonstrate new applications for digital signage and kiosks utilizing Apple's iPhone and iPod Touch at the Self-Service Expo…

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Microsoft Surface coming to AT&T stores

April 1, 2008

Seattle Post-Intelligencer: AT&T says it will start using Microsoft Surface computers in selected retail stores later this month, becoming the first to…

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New guide offers advice on planning for digital signage

April 1, 2008

LOUISVILLE, Ky. — Digital Signage Today has published a new how-to guide for those planning for a digital signage network deployment. The guide is titled…

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Study: RFID improves inventory accuracy

April 1, 2008

FAYETTEVILLE, Ark. — A preliminary analysis of the effect of radio frequency identification on retail-inventory accuracy demonstrated that an automated…

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GlobalShop goes green

by James Bickers — Editor, Networld Alliance

Designed-in technology, green products this year's big emphases.

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