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Retail - Electronics News & Media

Apple planning a secret retail employee meeting?

February 21, 2011

According to TG Daily.com, it is rumored that Apple will hold meetings with its retail store employees to introduce product changes and additions.

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Mobile Monday: Best Buy

Electronics retailer's app copies the in-store experience, is designed from the buyer's perspective.

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Are Apple Stores eliminating boxed software?

February 7, 2011

Apple's App Store has been an overwhelming success by anybody's standard, recently surpassing the 10 billion download mark. But does that success spell the end…

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How To Politely Say, "You Suck" to a Retailer

by Bob Phibbs — CEO, The Retail Doctor

When you don't get a word from an employee at a store, call them on it with this simple tool to improve their customer service. 

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A View into Your Holiday Morning

by Lisa Biank Fasig — Director, JZMcBride and Associates

Regardless of the Black Friday hype, the holiday shopping season still has a long way to go. After all, the Saturday before Christmas is often the busiest…

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More evidence of rewards just for stopping by

by Sharon Goldman — Senior Director, COLLOQUY

“Checking in” at a retailer or service provider is getting more valuable than ever, with more companies rewarding customers who do no more than simply walk…

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Apple opening new retail store in Chicago

October 21, 2010

According to MacRumors.com, Apple is set to open its new Lincoln Park retail store in Chicago on Saturday, Oct. 23, at 10 a.m.

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This Year, Let the Grown-Ups Have a Holiday

by Lisa Biank Fasig — Director, JZMcBride and Associates

Good news for retailers: Children may find actual brand-name toys – not recession-age oranges, IOUs or dollar-store coloring books – in their stockings this…

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Yes Virginia, Retail Holiday Sales Will Suck... Again!

by Bob Phibbs — CEO, The Retail Doctor

Wherever you look from now until the first week of January, there will be one consistent message: retail holiday sales will suck. That's because the evidence…

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Zoning in for Best Buyers

by Lisa Biank Fasig — Director, JZMcBride and Associates

Looks like last year’s fine-tuning of Best Buy’s Reward Zone loyalty plan is paying off for the retailer, but time will tell if it is delivering for members.

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We get a kick out of mobile loyalty

by Sharon Goldman — Senior Director, COLLOQUY

It’s gotten big buzz thanks to a new partnership with Best Buy, and the New York Times has already shown an appetite for this app, but here at COLLOQUY we…

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Best Buy Geek Squad

by Jim Joseph — President, Lippe Taylor

If customer service is part of your brand proposition, then I've got a little "best in class" to share with you, IMHO.

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Best Buy, shopkick unveil new location-based retail app

August 9, 2010

Best Buy Co. Inc., a leading retailer of consumer electronics, and shopkick, the Silicon Valley-based "mobile meets retail" startup, recently unveiled…

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Rebuttal to Mary Hunt in Woman's Day Magazine: Retailers Don't Trick Customers

by Bob Phibbs — CEO, The Retail Doctor

Mary Hunt takes aim at retailers by telling Amiable personalities they are all wrong and should become like her, an Analytical. I hate this type of X-files…

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Retail loyalty’s big leap

by Sharon Goldman — Senior Director, COLLOQUY

My former DMNews colleague, Nathan Golia, wrote a great piece about the growth of retail loyalty programs in a past issue — which I must say, if I can toot…

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Making Retail Work: What To Say Before They Go Out The Door

by Bob Phibbs — CEO, The Retail Doctor

Giving thought to what employees should say as customers leave is something most of us never consider when trying to build sales. I'm reminded of my first…

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Best Buy's video-on-demand service 'coming out soon'

March 3, 2010

Entertainment-starved consumers will soon have another option for their instant gratification fix: According to a report in the Wall Street Journal, Best Buy…

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Wall + Forms intros compact display for GPS, MP3 products

March 1, 2010

Walls + Forms announced it has introduced an attractive display that enables retailers to showcase the latest in GPS and MP3 technology. This compact display…

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Apple stores take to the seas

by James Bickers — Editor, Networld Alliance

February 18, 2010

Truly, there is no place on earth that couldn't use a genius or two: Celebrity Cruises, which is now an authorized Apple reseller, says it will have the…

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Apple stores take to the seas

by James Bickers — Editor, Networld Alliance

Truly, there is no place on earth that couldn't use a genius or two: Celebrity Cruises, which is now an authorized Apple reseller, says it will have the…

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