Self-checkout shrink problem ongoing

July 1, 2026

Self-checkout maybe the dominant transaction method in many retail stores but it continues to generate higher levels of shrink and operational losses than…

Automated retail drives FIFA merchandising windfall

June 30, 2026

The soccer governing body FIFA has dramatically expanded the retail reach of the 2026 World Cup by placing officially licensed merchandise in thousands of…

AI checkout speeds purchase time at MotoGP event

June 30, 2026

Aramark Spain supported food and beverage operations at the Monster Energy Grand Prix of Catalonia from May 15-17, according to a press release, marking its…

Gas fueling Costco growth, customer loyalty

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Consumers wanting cheap gas are hitting Costco pumps and driving customer loyalty for the wholesaler.

How self-service is now retail infrastructure

by Richard Slawsky — Editor, Connect Media

Retailers are rapidly expanding self-service technology far beyond the traditional checkout lane as they look to improve customer experience, streamline store…

The Future of Grocery: How AI and Computer Vision Are Transforming Retail

Step into the future of grocery, where AI and computer vision are reshaping how stores operate and how customers shop. This blog explores how intelligent…

Psychologists outline why many skip self-checkout

May 1, 2026

Despite the convenience of self-checkout kiosks, many shoppers still choose staffed checkout lanes, even when lines are longer. Experts claim the decision…

How leading retailers are re-thinking the role of the shopping cart

by Fraser Neil — Chief Sales Officer, Cust2Mate

The shopping cart has always been central to the store. In 2026, the retailers pulling ahead are the ones finally treating it as a strategic asset, not just a…

Retailers brace for self-checkout limits

April 29, 2026

Major U.S. retailers including Walmart, Target and Costco are facing potential operational changes as lawmakers in several states move to tighten regulations…

Built to Adapt: How Modular POS Powers the Future of Retail

Adaptability has become the new measure of success in retail. This infographic highlights how Modular POS technology empowers retailers to grow on their own…

Presented by Toshiba Global Commerce Solutions, Inc.

Sustainability in Retail: A Strategy for Long-Term Growth

Discover why sustainability is becoming a growth strategy, not just a corporate goal. This blog explores how retailers are reducing waste, improving…

Mobility at the Forefront: How Mobile POS is Redefining Specialty Retail

See how mobile POS is reshaping specialty retail at the moment of decision. This blog explores how retailers are equipping associates to assist customers…

Self-service reshaping retail in Australia

February 3, 2026

Self-service is a preferred checkout option for consumers in Australia but shoppers want improvement in the technology.

Are you sabotaging your self-service?

by Phil Smith — CEO, QPC Group

Looking to the future, it’s clear that organizations will need to increase their data capture of customer journeys if they hope to maximize the productivity of…

How retailers can get in the fast lane with self-check out

by Griffin Unanue — Student, University of Southern California

How do we get into the fast lane of self-checkout? Retailers need to modernize technology and operating models and stop treating self-checkout as a replacement…

Let's Talk Retail Episode 6: The Power of Loyalty-Driven Retail: Engaging Customers Beyond the Sale

In this episode of Let's Talk Retail our Director of Sales Executive Duffy Fron is joined by Troy Stelzer of Xenia Retail. In this video they explore how…

Future-Ready Hospitality: Modularity as a Growth Strategy

Discover how modular technology is transforming hospitality by helping businesses adapt faster and elevate every guest interaction. This blog explores how…

Let's Talk Retail Episode 5: How Produce Recognition Tech is Revolutionizing Self-Checkout

This episode of Let’s Talk Retail explores how AI-powered produce recognition is transforming grocery checkout. Toshiba’s Johanna Hinkle explains how smart…

Building Customer Trust: How Retailers Can Create Secure and Seamless Shopping Experiences

Learn how retailers can foster customer confidence through seamless and secure interactions. This blog uncovers the role of strong data protection, convenient…

California ordinance limits self-checkout use in Long Beach

October 6, 2025

An ordinance in Long Beach, California is leading to the closure of self-checkout kiosks in some grocery and drug stores.