VoIP Adoption Leads to Free PCI Upgrades for Major Quick Service Restaurant

Free PCI Upgrades with VoIP Adoption

Type: Case Study

Sponsor: Hughes




G&J Acquisitions Cuts Cost by 50% with SafePoint

The SafePoint® solutions from Loomis are designed to save retailers time and money while enhancing the security of a store and its employees. SafePoint® eliminates 60% of the risk and labor associated with counting and handling cash manually.

Type: Case Study

Sponsor: Loomis




NOT ALL SD-WANS ARE CREATED EQUAL

Simplifying SD-WAN

Type: Infographic

Sponsor: Hughes


See More »

FEATURES


Harry & David pumps up brand, mobile, social to enhance customer experience

Premier gourmet food and gift retailer debuts updated brand look, feel and tone, from its website to its catalogs and across social media. It's all focused on elevating the retail gift-giving customer experience.

City Gear drives mobile experience forward with new app, platform

Footwear and apparel retailer deploys a dedicated mobile app and a commerce platform to enhance the smartphone user's shopping experience.

Lowe’s Orchard Supply Hardware refreshes brand to drive better customer engagement

The retailer is tapping a new creative platform developed by consultancy Persuasion Arts & Sciences to refresh the brand, build deeper engagement with customers and better connect with new customers.

Rent-A-Center's 'Inner Circle' is about meeting customer needs and much more

A mobile-first community and customer insight platform is not only booting customer engagement and interaction for the home furnishings retailer, but spurring faster and better product and services decision making.

Neiman Marcus reaps customer experience, associate rewards via communication platform

The luxury retailer is finding Theatro's content delivery management platform is not only delivering an enhanced customer experience, but boosting store associate and in-store communication experiences as well.

Luxury jeweler's new retail chief driving 'Retail 3.0' strategy forward

With its own mobile app already in place, and a new YouTube customer engagement platform, Govberg Jewelers is all about winding up a rewarding customer experience and Claudio Terjanian is at the helm of the retail strategy.

1-800-Flowers.com delivers another AI shopping channel to meet gift givers wherever they're shopping

The online florist and gift retailer is tapping artificial intelligence technologies, such as Google Assistant, to ensure it's always in quick reach of customers.

TaylorMade Golf takes a big 'turn' to boost customer experience

The golf equipment manufacturer's new club subscription program, created in partnership with payments provider Klarna, not only makes upgrading clubs easier and quicker for golfers, but it’s driving more sales and boosting the customer conversion rate.

Fashion retailer ramps ups the ‘wow’ to drive customer experience

Dana Spinola, founder and CEO of fashion boutique franchise fab’rik, created a unique and innovative in-store customer experience program to spur an enriched customer experience.

Cupcake brand views delivery service as a key business ingredient

Sprinkles, a high-end bakery operation, expands its delivery partnership as it builds the business.

Luxury jewelry retailer reaping big rewards with interactive touchscreen deployment

Monica Rich Kosann's digital customer experience at its New York City storefront at Columbus Circle is proving successful for sales, customers and associates.

Outdoor recreational retailer Moosejaw now knows the full story of its customers' experience

Moosejaw, a Michigan-based retailer, is tapping FullStory to get accurate insight on customer experience and boost customer service and satisfaction.

Case study: Creating the architecture of fragrance

Fragrance design studio, Joya, and Taylor and Miller Architecture/Light joined forces to create a radically conceived retail experience meant to hover between the context of consumption and production.

Reimagining the power of your brand

Aimee Becker, VP of strategic services for Daymon, talks about the retail climate and the fact that not all the news is bad. What many may be surprised to learn is that leveraging brand power is making the difference for retailers and brands getting it right.

Neiman Marcus, HMSHost, b8ta talk designing the retail digital store

Digital chiefs from legacy and new brands share insight, advice, tips and strategy when it comes to designing the store with digital in mind.

See More »

For every niche and need, there is a retailer. Those niches might not be huge in and of themselves, but great profits can be reaped by meeting one very particular need better than anyone else.

NEWS