Bath & Body Works debuts ‘feel good’ concept store

October 28, 2026

Bath & Body Works has launched its first 'feel good' concept store aimed at making fragrance discovery easy for the shopper.

Protecting High-Value Customer Data Beyond the Transaction

Customer data plays an important role in creating personalized specialty retail experiences, but protecting that information requires attention beyond…

Love's retail media campaign drives big sales

October 16, 2026

Love's Media Group reported that an eight-week advertising campaign for an unnamed beverage brand generated a 23% increase in incremental unit sales and a…

Mom-daughter team debuts 24-hour flower vending machine

October 16, 2026

A mother-daughter team has opened a flower vending machine offering bouquets around the clock at Telford Centre in England, according to a Shropshire Star…

World Market debuts 250th store

October 8, 2026

World Market, a specialty retailer, has opened its 250th store.

Retail Control Systems debuts commerce platform for thrift retailers

October 6, 2026

Retail Control Systems, a retail technology provider, has launched Brijjworks, a unified thrift commerce platform designed specifically for secondhand…

Oregon college wellness kiosk offers health products with 24-hour access

October 2, 2026

Oregon State University has installed a wellness vending kiosk in the basement of its Memorial Union on the Corvallis campus, according to an OSU Today report…

A Smarter Approach to Inventory Optimization Using AI

AI is giving specialty retailers greater visibility into inventory performance and changing demand. This blog explores how AI can strengthen forecasting and…

Crocs deploy customer support agents

September 17, 2026

Crocs, a casual footwear retailer, has replaced a scripted self-service support approach with a conversational shopping and support experience.

Bergdorf Goodman celebrates 125th milestone

September 17, 2026

Bergdorf Goodman is celebrating 125 years as a luxury fashion brand.

Kim Kardashian’s Skims brand teams with DoorDash

September 11, 2026

Skims, a fashion brand from reality star Kim Kardashian, is partnering with DoorDash for on-demand delivery from all Skims stores in the U.S.

Stella McCartney stores deploy Proximity app

September 10, 2026

Stella McCartney, a luxury fashion brand based in London, has deployed Proximity to support its clienteling strategy.

Burlington moving HQ to Philadelphia

September 9, 2026

Apparel and housewares retailer Burlington is planning to move its headquarters from New Jersey to Philadelphia.

Topgolf, Family Entertainment Group team up to create exceptional guest experiences

September 2, 2026

Family Entertainment Group, a national developer and operator of entertainment experiences, is partnering with Topgolf to create exceptional guest experiences…

Batteries Plus debuts AI platform to drive growth, amplify store experience

September 1, 2026

Batteries Plus, a battery and power solution retail service center, has debuted an AI platform featuring tools to boost the franchise development pipeline and…

Quay stores deploy Eyebot automated vision testing

August 31, 2026

Eyewear retailer Quay has partnered with Eyebot to install automated vision-testing kiosks at select stores, according to a press release, allowing customers…

Designing Immersive Experiences in Specialty Retail

Immersive specialty retail experiences take shape when store design, technology, and human interaction work together to create meaningful customer connections.

Rural King opens 9th Alabama store

August 17, 2026

Rural King, a retailer focused on the rural lifestyle, has opened its ninth store in Alabama.

Costco July sales reflect 10% jump

August 17, 2026

Costco Wholesale had a robust July as net sales were $23.12 billion, reflecting a jump of 10.7% compared to July 2025, according to a company investor press…

How Estée Lauder turned a training problem into a 62% engagement rate

by Janina Moza — Chief Marketing Officer, Flipsnack

A prestige beauty brand rebuilt how field teams accessed seasonal training. What they didn’t expect was that the same format would become one of their most…