Retail - Specialty Stores News & Media
Apple sues Amazon for use of term 'App store'
March 22, 2011
According to Bloomberg.com, Apple Inc. is suing Amazon.com Inc., claiming the retailer’s use of the term “App Store” is trademark infringement.
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Netflix, Amazon, redbox don't need to lose sleep over this new competitor
by James Bickers — Editor, Networld Alliance
This week, a very strange service is coming out of beta, a service that is taking on entertainment giants like Netflix and redbox with a business model that…
read nowFast Company names its 'Ten most innovative retail companies'
March 15, 2011
FastCompany.com posted its list of the Ten Most Innovative Companies in Retail yesterday, with Groupon topping the list. Reasons for the honor range from…
read nowAdidas opens women-only concept store in Korea
March 14, 2011
According to Fibre2Fashion.com, Adidas has opened its first women-specific retail store in Korea, which focuses on customer service for a more personalized and…
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A sweet rewards program
by Doug Fleener — President and Managing Partner, Dynamic Experiences Group, LLC
I'm not a big fan of traditional loyalty programs although I do belong to multiple grocery and drugstore programs. And that's exactly why I'm not a fan. If…
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Starbucks 40th Anniversary
by Jim Joseph — President, Lippe Taylor
When Starbucks announced its new logo earlier this year, they said that it was just the start of something big. We got all a twitter about it, but I for one…
read nowGodiva unveils new store design
March 8, 2011
According to WorldInteriorDesignNetwork.com, New York-based D-ash Design has created a new store design for Godiva chocolatier that will be used for retail…
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Daniel Pink's Drive & The Surprising Truth About Retail
by Bob Phibbs — CEO, The Retail Doctor
I finally picked up a copy of Daniel Pink's Drive: The Surprising Truth About What Motivates Us due to all the press and read it cover to cover.
read nowBailey Banks & Biddle launches private-label credit card
February 15, 2011
Bailey Banks & Biddle, an iconic name in retail jewelry, has joined TD Retail Card Services' L.J.C. (Luxury, Jewelry, Class) private-label credit card…
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Kiosk prints copies of even hard-to-find books
February 14, 2011
Most would assume that downloading e-books would cut paper demand. However, that’s not the case at the Harvard Book Store in Cambridge, Mass.
read nowACSI: Customer satisfaction weakens in biggest slump since 2008
February 14, 2011
Customer satisfaction as measured by the American Customer Satisfaction Index (ACSI) has not improved since the middle of 2009, and now registers its biggest…
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ACSI falls: Biggest slump since 2008
Strong showings for Amazon, Netflix, Newegg, Publix, Nordstrom, Kohl's not enough to bolster satisfaction.
read nowReport: Airports to lead the way in global retail recovery
February 7, 2011
Retail sales at the world's airports are taking off.
read nowScala digital signage enhances first HP store in Canada
February 7, 2011
Scala and 10net Managed Solutions today announced the successful installation of their innovative digital signage solution at the first HP Store in Canada…
read nowKraft unveils mobile retail concept for Toblerone
January 25, 2011
According to The Moodie Report, Kraft Foods World Travel Retail has unveiled a new retail prototype for chocolate brand Toblerone.The flexible unit is flanked…
read nowAlaska wireless store adds new digital retail displays
January 6, 2011
Shoppers looking over the latest wireless devices at Alaska Communications stores are using MicroSigns' digital pricing displays to get the information they…
read now2011 Retail Customer Experience Top 100
Discover the companies, issues and trend that are impacting retail in 2011.
Presented by RetailCustomerExperience.com
download nowHow To Politely Say, "You Suck" to a Retailer
by Bob Phibbs — CEO, The Retail Doctor
When you don't get a word from an employee at a store, call them on it with this simple tool to improve their customer service.
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What impact will OnLive have on video game retail?
by James Bickers — Editor, Networld Alliance
The "games-in-the-cloud" service could disrupt game retail the way Netflix did movie retail - if consumers embrace it.
read nowPhoto gallery: Specialty wine shop unveils new experiential store design
November 18, 2010
Landor Associates, a strategic brand consulting and design firm, has announced its retail brand experience design for Fine Wine & Good Spirits is being…
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