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Retail - Specialty Stores News & Media

Amazon Just Walk Out Cafe debuts at South Carolina hospital

September 3, 2025

Roper St. Francis Healthcare has launched a cafe and gift shop at Bon Secours St. Francis Hospital in Charleston, South Carolina, that uses Amazon's "Just Walk…

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Shoplifting reportedly broke up Target, Ulta Beauty partnership

September 3, 2025

Shoplifting is being cited as the reason for the breakup of Target and Ulta Beauty with one report claiming shoplifters stole $10,000 in products at one store…

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PetSmart appoints Jesica Duarte as EVP, chief commercial officer

August 15, 2025

PetSmart has appointed Jesica Duarte as executive vice president and chief commercial officer.

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How Verizon is tapping AI to drive customer experience innovation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Verizon has unveiled its most significant customer experience transformation involving every customer channel – from retail stores to its app to its online…

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Bed Bath & Beyond opening Tennessee location this week

August 6, 2025

Bed Bath & Beyond is returning to a physical retail format with the launch of a store in Nashville, Tennessee this week.

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Costco opening tech center in India

July 30, 2025

Costco Wholesale Corp. is planning to open a technology center in Hyderabad, India.

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Rack Room Shoes realigns leadership to drive digital innovation

July 22, 2025

Rack Room Shoes, a leading footwear retailer, has realigned its merchandising and digital strategies to navigate the evolving retail landscape and announced…

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Ikea rewards strategy goes well beyond just rewarding a purchase

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The home furnishing brand has revamped its Ikea Family rewards program to provide reward opportunities throughout the entire customer journey — from planning…

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Champs Sports debuts reimagined store concept

July 18, 2025

Champs Sports, a brand under Foot Locker Inc., debuted a reimagined retail concept focused on enhancing the customer journey via an immersive retail experience.

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GNC deploys autonomous drones to speed up fulfillment, drive inventory efficiency

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

GNC deploys Corvus Robotic drones and the return on investment is way beyond more accurate inventory.

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Spirit Halloween aims to hire 50K workers for 2025 holiday season

July 11, 2025

Spirit Halloween aims to hire on 50,000 workers for seasonal sales associate and store manager roles for the more than 1,500 retail locations opening in 202…

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Five Below taps Invent.ai platform for inventory optimization

June 25, 2025

Five Below has teamed with Invent.ai., a global retail planning solutions provider, to improve demand forecasting and replenishment through AI-driven…

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Frank Mayer teams with Cure8 to enhance retail experience

June 18, 2025

Cure8, a provider of cannabis security and technology services, has partnered with Frank Mayer and Associates, which provides custom digital kiosks and retail…

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L'ovedbaby goes personal to drive customer engagement, revenue

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A baby clothing brand taps Birdseye to drive customer engagement as well as optimize inventory turnover.

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Bob's Discount Furniture COO talks expansion, CX tech, tariff impact

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ramesh Murthy, COO at Bob’s Discount Furniture, shares insight on brand growth, customer experience technology and the potential impact from tariffs.

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Road Runner Sports tapping Aptos POS to transform customer interaction

May 21, 2025

Road Runner Sports plans to deploy Aptos One, a mobile-first POS platform, to transform how the brand interacts with customers inside and outside of its…

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Saks Fifth Avenue launching store on Amazon Luxury

May 12, 2025

Saks Fifth Avenue will open a "store within a store" in the Amazon Luxury storefront to sell designer goods from Balmain and Dolce & Gabbana.

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Zesty Paws hiring chief taste officer (job requirement: must be dog or cat)

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Zesty Paws is looking to hire a 'Chief Taste Officer’ and no, contest applicants don’t have to taste test dog or cat food.

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Mattress Firm teams with invent.ai to boost supply chain efficiency

April 25, 2025

Mattress Firm is teaming up with invent.ai, a provider of retail inventory optimization solutions, to develop AI-driven inventory solutions for demand…

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Foot Locker taps Ometria to drive data-powered customer marketing

April 24, 2025

Foot Locker has partnered with Ometria as its customer data platform to accelerate data-powered customer marketing and to forge deeper customer relationships.

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