Target remodeling stores, adding TV delivery service

January 20, 2010

Big changes are afoot at Target, including an announced budget of $1 billion to renovate 340 stores this year. According to MarketWatch, the retailer is also…

Survey: More than half of consumers use mobile phones for holiday shopping

January 11, 2010

A recent Motorola Inc. Enterprise Mobility Solutions annual research study of holiday shoppers identified that more than half (51 percent) of consumers across…

NRF Panel: Store design must change in an age of e-readers and endless apps

January 11, 2010

Store design has long been driven by the need to make the customer experience as compelling as possible. But in a society where shoppers can download Kindle…

Greentailing to be hot topic at NRF

December 27, 2009

Whether it's conserving water in their stores or promoting their reusable shopping bags, many retailers are committed to the "greentailing" movement. Green…

5 signs your retail store needs a makeover

As new stores have opened over the past several years, they have upped the bar, and you may unknowingly be turning off potential customers.

Target opening pop-up shops for the holidays

December 7, 2009

Target announced that it is opening three "Target To-Go" stores, limited-time stores that each will contain 50 gift items from toy, gadget, home décor, beauty…

Sports Authority chain launches 'Wii Fit Experience'

by James Bickers — Editor, Networld Alliance

November 22, 2009

For the first time, video game giant Nintendo has partnered with a major sports retailer. Last week, Sports Authority began launch of its "Wii Fit Experience,…

Electronic Arts opens a store for a single product

November 17, 2009

Talk about having limited SKUs — video game forum NeoGAF has spotted a pop-up store dedicated to a single product, Electronic Arts' Wii workout software "EA…

At the Microsoft store, staffers break into song and dance

November 17, 2009

Blogger Brad Slavin recently wrote about a visit to the Shops at Mission Viejo mall, which is notable as one of the locations for the new Microsoft retail…

First look: Inside the Microsoft retail store

A visit to the first Microsoft store reveals that comparisons to Apple are like apples and oranges.

Photo gallery: GreenbergFarrow redesigns the Manhattan Mall

November 12, 2009

GreenbergFarrow, a nationally recognized architectural, planning, development and consulting firm, served as architect for the renovation and repositioning of…

Five things any retailer can learn from Apple

While most retailers can't lean on Steve Jobs for help with reinvention, there are lessons that all can learn from the Apple/Disney partnership.

NRF releases crowd management guidelines for retailers

November 8, 2009

As one of the busiest shopping days of the year approaches, retailers are focusing on one key component of their holiday plans: crowd control. With the help…

American Eagle flagship store will put customer pics on giant screens

November 4, 2009

American Eagle Outfitters has announced plans to open its flagship store in Times Square. The 25,000 square foot store is located at 1551 Broadway, at 46th…

Customers are buying down, and opportunities are rising, part 3

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Customer-centric experience design is explored in this final installment of "Where's the Opportunity?"

Four strategies for a better retail holiday season

Retailers need to prepare for the upcoming season with carefully planned merchandise assortments, inventory levels and cross-channel promotions that drive…

Are retailers under-valuing the importance of fitting rooms?

The most important conversion area — and at the same time the least serviced area — in apparel retail is the fitting room.

Considerations When Placing a POS System

The point of sale is the last interaction a customer will have in the store. Having a cluttered, crowded system can leave a lasting negative impression.

Smart retailers fight walk-aways at the checkout

An average of 1.6 percent of customers leaves the checkout queue — and the store — without completing a purchase.

First Microsoft retail store could open next week

by James Bickers — Editor, Networld Alliance

October 14, 2009

Next week is shaping up to be a big one for Microsoft: Not only is the company preparing to launch its Windows 7 operating system, but according to the Wall…