Instacart expands Caper Carts footprint

November 12, 2024

Instacart has added multiple local and independent grocers to the list of clients adopting its AI-powered Caper Carts.

National Retail Solutions (NRS) Partners with LottoShield to Protect Retailers from Lottery Theft and Enhance

National Retail Solutions (NRS), a leading provider of POS solutions for independent retailers, announces a partnership with LottoShield, an innovative lottery…

Aldi discounts require staff help at self-checkout

October 21, 2024

Aldi shoppers are being warned to check their receipts carefully after it was revealed that discounts and promotions are not automatically applied at…

Wegmans teams with DoorDash for super fast delivery

October 18, 2024

Wegmans Food Markets has partnered with DoorDash to offer customers delivery in under an hour's time.

Walmart expanding vet, grooming center locations

October 17, 2024

Walmart will open five more veterinary and grooming centers in the next month in its quest to become a dominant destination for pet owners.

Instacart beefs up Caper Cart capabilities

October 15, 2024

Instacart has added gamification, personalized offers and advertising to its Caper Cart to give shoppers a more seamless shopping experience.

Stop & Shop propels COO to president role

September 30, 2024

Ahold Delhaize USA, which owns the Stop & Shop grocery chain, has named Roger Wheeler, chief commercial officer, as its president to replace the retiring…

Associated Food Stores taps Birdzi to drive personalized engagement, attain advanced customer insight

September 13, 2024

Associated Food Stores, a grocery wholesaler and cooperative, is deploying Birdzi's customer intelligence and engagement platform to provide personalized…

Walmart deploys invisible barcodes to stem shoplifting

September 12, 2024

Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…

What Walmart’s pricing changes mean for the enterprise

by Pascal Yammine — CEO, Zilliant

Walmart’s initiative is setting a new standard in the industry when it comes to embracing pricing technology.

Sam’s Club community members are co-creators in Member’s Mark brand

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The wholesale club is engaging with its private brand fans to connect with consumers and drive improvement to products.

Kroger, Albertsons merger lands in federal court

August 29, 2024

The Federal Trade Commission and grocery chain Kroger are in court over the pending merger of Kroger and Albertsons as the federal agency believes the…

How grocers are taking an AI approach to boosting customer satisfaction

by Jean-Matthieu Schertzer — Chief AI Officer, Eagle AI

AI will have its most significant impact in the areas of retail personalization and loyalty.

Amazon offers another grocery delivery plan for Prime members

August 26, 2024

Amazon has launched a new grocery delivery option for its Prime members.

Walmart partners with Burger King on customer deal

August 26, 2024

Walmart has teamed up with Burger King on an dining benefit for Walmart+ members.

Circle K parent acquires GetGo Café +Markets

August 23, 2024

Alimentation Couche-Tard, the parent company of Circle K, has acquired 270 GetGo Café +Market stores from supermarket retailer Giant Eagle.

Loblaw piloting ‘no name’ store in Ontario market

August 22, 2024

Loblaw Companies is piloting a new concept — a value-based no name store in three Ontario markets aimed at helping customers save up to 20% on grocery and…

Costco deploys membership scanners

August 12, 2024

Costco is using membership scanning devices at entrances that require members to scan their card by placing the barcode or QR code against the screen…

Utah grocery chain deploying Instacart AI smart carts

August 6, 2024

Davis Food & Drug will be replacing most of its traditional shopping carts with Instacart's AI-powered smart carts at its three locations in Utah.

Stinker Stores taps NCR Voyix to elevate customer experience

August 5, 2024

Stinker Stores has deployed NCR Voyix's Commerce Platform via Edge infrastructure, featuring a virtualized point of sale system, and the technology has boosted…