Tesco extending 'Scan-as-you-shop' program to 100 more stores

June 11, 2014

Self-service technology provider Re-Vision has announced that after completing a successful 200-store rollout during 2012–13, Tesco have made the decision to…

China’s Rainbow Department Store chain pilots self-checkout tech, UK's Tesco trials high-speed self-checkout

May 30, 2014

NCR has won a contract for a self-checkout pilot project from China’s Rainbow Department Store chain, according to a company announcement. After an initial…

Whole Foods’ paycheck may hinge on prices

by Bryan Pearson — President, LoyaltyOne

People buy at Whole Foods because it stands for more than food, so simply dropping prices doesn’t solve its perception issue.

Nearly one in two U.K. shoppers need help with self-service checkout

May 23, 2014

Nearly one in two U.K. supermarket shoppers say they regularly need help when using self-service checkouts, a survey by independent U.K. market research firm…

Maximizing the value of a retail loyalty program

by Fred Thompson

The grocery industry seemingly changes daily, with new products and initiatives to meet rapidly shifting consumer preferences as well as new technology that…

Tesco store testing new automated checkout scanner

May 21, 2014

Tesco announced that its newest Tesco Extra store in the U.K. city of Lincoln is using a new checkout scanner belt from Datalogic that it says reduces customer…

Sainsbury’s store bags more self-service checkouts

May 15, 2014

The Sainsbury’s store in Bath, U.K. has installed more self-service tills as part of a refurbishment, the Bath Chronicle reports. The store, located in Bath’s…

Grocery Manufacturers Association responds to 'Fed Up' movie

May 9, 2014

The Grocery Manufacturers Association today released the following statement from President and CEO Pamela G. Bailey in response to the film “Fed Up:” 

Speedy checkout wins retail technology of the year

The top retail innovation in InformationWeek's Elite 100 went to Kroger Co.'s QueVision system.

Egging for the bigger basket

by Lisa Biank Fasig — Director, JZMcBride and Associates

The saying goes that you've got to crack a few eggs to make an omelet, but this year coloring a dozen eggs may crack your budget.

Kroger SVP stepping down

April 1, 2014

The Kroger Co. has announced that senior vice president Robert "Pete" Williams plans to retire in May after 37 years with the company.

What Whole Foods teaches us about visual merchandising

As much as any retailer can, Whole Foods embodies the notion that stores aren't simply places to buy things.

Wegmans, Trader Joe's, Publix, Costco, Sprouts top Consumer Reports supermarket ratings

March 26, 2014

In Consumer Reports' latest survey, Wegmans, Trader Joe's, Publix, Costco and Sprouts earned the highest scores overall among 55 of the nation's major grocery…

Meijer adds features to its mPerks digital program

March 21, 2014

Meijer has announced added features for its mPerks program that allows customers to store digital receipts from purchases in a single place and details exactly…

Wincor Nixdorf to use MEI banknote recycling systems in retail checkout lanes

March 21, 2014

Wincor Nixdorf is to use the MEI BNR banknote recycling system in its retail payment terminals.

ECR, Checkpoint offer free loss prevention benchmark tool

March 11, 2014

The ECR Shrinkage Group, an expert group focused on shrink, with the support of merchandise availability solutions supplier for the retail industry Checkpoint…

Hong Kong supermarket chain PARKnSHOP adds merchandising tech

February 28, 2014

Galleria Retail Technology Solutions, a provider of retail and category planning, automation and optimization solutions, has announced that PARKnSHOP, the…

Retail customer satisfaction improves for a third consecutive year

Better customer service, discounting more than offsets a drop in customer satisfaction with online retail.

Independent grocers: Three ways to gain a trade promotions edge

by James Tenser — Principal, VSN Strategies

When it comes to capturing their fair share of impact from trade deals, independent grocers have long struggled to match their crosstown, big-chain rivals.

NGA reveals Creative Choice Awards 'Best of Show' winners

February 12, 2014

The National Grocers Association has announced its Creative Choice Awards "Best of Show" winners in the Marketing and Merchandising categories at a special…