NCR unveils grocery store management suite

June 21, 2012

Technology solutions that increase customer service, customer loyalty and store efficiency are more important than ever and are increasingly within reach of…

Theft at self-checkout a growing problem, retail analyst warns

June 20, 2012

According to ABC Sydney, an Australian retail expert says thefts from self-service checkouts in major supermarkets and stores is a growing problem, and one…

Australian grocer scales back self-serve checkout

June 13, 2012

Woolworths, an Australian grocer, is cutting its self-service checkouts for customers in 400 retail outlets across the country. The kiosks, which launched in…

Coinstar's coffee kiosks have a name -- Rubi

June 5, 2012

It's official: Coinstar coffee kiosks are coming to market. It's not exactly news, considering the company previously discussed the business venture with us…

3-D gaming technology to help grocer compete with Tesco, Amazon.com

May 31, 2012

Video game software that was first used to portray 3-D warriors and dungeons is now helping U.K. online grocer Ocado Group Plc compete with retail giants…

Grocers offering fresher produce via on-site greenhouses

May 31, 2012

BrightFarms LLC, a New York-based firm that creates greenhouses, said its first greenhouse built for a retail location — McCaffrey's Markets in Pennsylvania …

Study: Consumers want choice of manned, self-service checkout

May 31, 2012

Consumers want a choice of service options with manned checkout (60 percent) and self-service (21 percent), according to a recent survey conducted by TNS on…

Study: Consumers name Giant Food, ShopRite as favorite grocers

May 24, 2012

Giant Food is consumers' favorite grocer, followed closely by ShopRite and then Walmart, according to a new consumer study by Market Force Information, a…

Research reveals behaviors of cost-conscious grocery shoppers

May 15, 2012

A new research report sponsored by MaxPoint Interactive revealed the changing behavior among cost-conscious grocery shoppers as they move through the path to…

Postea teams with NCR to deliver '21st-Century post office'

May 14, 2012

Postea Inc., a technology provider for the postal, mailing and logistics industry, and NCR Corp. are partnering to "bring the post office into the 21st…

Kiosks 'Going Postal' in North Virginia stores

The U.S. Postal Service is testing shipping kiosks in retail settings.

Kroger's prescription for phone relief

by Lisa Biank Fasig — Director, JZMcBride and Associates

Anyone who regularly goes to the pharmacy knows that the sound of a ringing phone is as prevalent as the rattle of bottled pills. Now Kroger Co. is testing a…

3 ways to stop theft at the self-checkout

Security experts give tips on protecting inventory.

Canadian grocer launches apparel line to compete with Walmart, Target

April 2, 2012

Loblaw's Joe Fresh, Canada's biggest grocer, opened a flagship store last week on Manhattan's Fifth Avenue, but instead of meat and produce, it's selling…

Supermarkets changing strategies to compete with ecommerce

March 5, 2012

Large supermarkets are changing strategies as customers begin to shop online instead of going to hypermarkets.

Kroger's loyalty plan is fuel for thought

by Lisa Biank Fasig — Director, JZMcBride and Associates

The Kroger Co., the largest traditional supermarket chain in the country, is preparing to release its fourth-quarter and annual earnings March 1, and the…

Tennessee mulling self-checkout beer ban

February 28, 2012

According to WBIR TV-10 in Knoxville, Tenn., the Tennessee legislature is considering a ban on beer sales at self-checkout terminals:

Sainsbury's using QR codes

February 27, 2012

Sainsbury's launched today a new initiative to help show customers the difference that buying Fairtrade products makes to the lives of farmers and growers in…

Smaller boxes work for Whole Foods

Whole Foods Markets' push to target smaller markets with smaller stores is performing well above expectations.

Udi's Food using ShelfX self-checkout

February 13, 2012

ShelfX, a provider of a self-checkout and inventory management solution, announced today that Udi's Food will integrate the system to shorten customer…