March 3, 2011
Herbal Essences recently launched a new retail campaign using the Microsoft Tag on in-store shelf talkers. The Tag help shoppers determine which collection of…
read nowFebruary 27, 2011
Customers at Food Lion supermarkets are using more coupons than ever since the grocery chain deplolyed coupon-dispensing kiosks inside stores.
read nowFebruary 27, 2011
According to The Detroit Free Press, shoppers in Michigan may no longer see price stickers on merchandise because of pending legislation supported by Gov. Rick…
read nowby Dale Furtwengler — President, Furtwengler & Associates, P.C.
Conflicting stories spawned further research. Did it change my message? A December 2010 Bloomberg Businessweek article cited in my "Further Evidence" article…
read nowFebruary 14, 2011
Customer satisfaction as measured by the American Customer Satisfaction Index (ACSI) has not improved since the middle of 2009, and now registers its biggest…
read nowStrong showings for Amazon, Netflix, Newegg, Publix, Nordstrom, Kohl's not enough to bolster satisfaction.
read nowAmerican consumers continue to switch to lower-cost, private-label goods across every supermarket category.
read nowby Sharon Goldman — Senior Director, COLLOQUY
At COLLOQUY, we regularly discuss the benefits of using loyalty program data to improve customer relationships and targeted customer communication. But can a…
read nowThe retailer's recent announcement represents yet another dramatic reinvention of the Bentonville giant.
read nowby Lisa Biank Fasig — Director, JZMcBride and Associates
The latest grocery news is that the Kroger Co. is testing a new self-checkout technology. My question is: What’s in it for me?
read nowJanuary 6, 2011
The suppliers of the ShopperGauge technology have announced the release of a new case study targeted at answering one of the retail industry's top in-store…
read nowRevolutionary small barcode from the Uniform Code Council brings robust identification to produce and meat categories.
download nowby Lisa Biank Fasig — Director, JZMcBride and Associates
Marketers spend a lot of money tracking what we buy so they can tailor promotions to our specific needs. Now, we consumers can take that tracking into our…
read nowNovember 9, 2010
Bling Nation has announced that Brookshire Grocery Co., one of the largest regional grocery chains operating in Texas, Louisiana and Arkansas, is bringing…
read nowNovember 1, 2010
Digital place-based media services company Premier Retail Networks Inc. (PRN) and Midwest supercenter chain Meijer Inc. today announced that Meijer has…
read nowDespite healthy-eating consumer initiatives, shoppers have not changed their old buying habits, behavior and perceptions.
read nowOctober 7, 2010
Brand Republic reports that U.K. retail juggernaut Tesco is expanding its test of scan-as-you-shop devices, a test that has been in place at a Romford store…
read nowby James Bickers — Editor, Networld Alliance
September 21, 2010
Minneapolis-based retailer Target announced that 25 of its stores in the Twin Cities area have just received redesigns that emphasize an "inviting open-market…
read nowThere's a lot of talk about and a lot of interest in mobile retailing, from scannable on-screen coupons to line-busting with checkout in the aisle. In this…
watch nowby James Bickers — Editor, Networld Alliance
September 15, 2010
The Westfield Chicago Ridge shopping center, an 800,000 sq. ft. mall located outside of Chicago, announced today it will add a 20,000 sq. ft. ALDI grocery…
read now