Walmart wooing wealthier shoppers

June 2, 2009

The Globe and Mail: Walmart Canada Corp. is finding ways to benefit from the downturn as well-heeled consumers switch to the discounter from higher-end chains…

Unilever testing mobile coupons

May 28, 2009

The Wall Street Journal: Seeking to marry a ubiquitous device with a time-tested marketing technique in a sour economy, Unilever plans to begin a trial run…

Witron system aims to fully automate shelf replenishment

by James Bickers — Editor, Networld Alliance

The experimental SRS concept could eliminate empty shelves and aisles full of product pallets.

Five viral marketing mistakes to avoid

There's a lot of buzz surrounding viral marketing — but retailers need to make sure to avoid these common missteps.

Target adding mini-markets to 100 stores

May 14, 2009

Progressive Grocer: Target is adding new store-within-a-store grocery and fresh foods mini markets in about 100 of its new and remodeled stores during the…

The financial discipline of customer experience

For the retail CFO, customer experience needs to shift from a "nice to have" to a "must have."

Kraft mobile site offers recipes, shopping lists

May 13, 2009

ClickZ: Kraft Foods has launched a mobile destination offering access to Kraft recipes "on the go." Last year, Kraft launched an iFood Assistant application…

Pan-Oston delivers Ergolane checkout design to Europe

May 12, 2009

BOWLING GREEN, Ken. — Pan-Oston, designer, developer and manufacturer of retail checkout products, has announced that the first international export order for…

Altierre releases high-contrast displays for shelf-level digital signage

May 11, 2009

SAN JOSE, Calif. — Altierre Corp., a provider of digital signage and wireless dynamic pricing solutions for retailers, announced it has achieved a significant…

Avery Dennison announces mobile merchandising tool

May 10, 2009

PASADENA — Avery Dennison Corp. and Scanbuy Inc. have joined forces to produce a new mobile-merchandising solution that uses camera phone technology to enhance…

Solving the player-to-screen puzzle

How to make the right networking and connectivity choices when planning retail digital signage.

Opinion: Retailers giving lip service to customer service

Noted retail trainer and author discusses how the concept of customer service has been watered down by many retailers.

Satisfying the customer whose credit has been denied

The retail credit scene is tough, but retailers don't have to bear the brunt of rejection.

Walmart unveils first Hispanic concept store

April 30, 2009

Progressive Grocer: "We are introducing a new and authentic shopping experience that will better serve the needs of the community and will be more relevant to…

Is price the only 'P' that matters?

Convenience-based value propositions are losing their appeal as people are repricing their free time.

Toys R Us introduces grocery concept

April 29, 2009

Progressive Grocer: Toys"R"Us has introduced "R" Market, a new, dedicated shop offering a wider assortment of grocery items within select Toys"R"Us stores…

GS1 DataBar set to improve the grocery checkout experience

by James Bickers — Editor, Networld Alliance

The new barcode standard packs more info into a smaller space, creating opportunities for retailers and saving time for shoppers.

Oracle introduces Oracle Retail Data Model

April 26, 2009

REDWOOD SHORES, Calif. — To help retailers accelerate their design and implementation of an enterprise data warehouse, Oracle today introduced the Oracle…

New retail display system provides item-level intelligence

April 23, 2009

DIXON, Ill. — UPM Raflatac, Seeonic and Alliance have announced the deployment of a new generation of Alliance's MAXRPM, an inventory management system for…

Finding the financial value of the customer

When making customer service decisions, consider the lifetime revenue each customer provides — and their potential for sending referrals.