Shoppers willing to pay more for products they can touch

A new study suggests that consumer desire for a product is intensified at the moment of first contact.

Kroger data-mining drastically increases coupon redemption

January 6, 2009

Washington Post: Although the recession has revived penny-pinching, Americans are still redeeming only one to three percent of paper coupons. In contrast, the…

Top 10 customer experience resolutions for the New Year

by James Bickers — Editor, Networld Alliance

January 4, 2009

Bruce Temkin, customer experience blogger and vice president with Forrester Research, has just published his Top 10 resolutions companies should be making in…

Store traffic reporting - are new tools needed?

Commentator Judy Hopelain says retail traffic numbers are conflicting, and possibly part of a "massive undercount."

Grocery stores stepping into the financial services world

by James Bickers — Editor, Networld Alliance

Recent additions to Kroger's financial services product line see the company moving into territory traditionally dominated by banks.

Italian supermarket giant installs electronic shelf labels

SISA installing "epop" displays in 15 locations before Christmas.

Personal shopping devices prepare for tipping point in 2009

December 17, 2008

Retail Touch Points: Personal shopping devices for consumers are reaching their "tipping point." With at least one high-profile retailer signaling success with…

How retail can benefit from social media

December 17, 2008

The Gourmet Retailer: For some retailers, social media is proving to be a valuable tool for engaging consumers, driving sales and building customer loyalty…

Unbound releases mobile retailing platform

December 16, 2008

NEWTON, Mass. — Unbound Commerce has released its Unbound Mobile Presence platform for retailers, giving them the power to connect with their increasingly…

Independent retailers tout their differences this holiday

December 14, 2008

Indianapolis Business Journal: Unlike their larger counterparts, locally owned merchants aren't pushing deep discounts to lure shoppers through their doors.

Morrison's, UK's fourth-largest food retailer, adds customer-centric merchandising tech

December 7, 2008

CHICAGO — Galleria Retail Technology Solutions has announced that Morrison's, the UK's fourth largest food retailer, will utilize its customer-centric…

Intelligent Queue Management System monitors, improves queue performance

December 3, 2008

ATLANTA, Ga. — As shoppers curb spending, retailers are turning to less traditional technologies, such as advanced infrared technology, to improve customer…

Consumer desire driving green retail IT

Shoppers increasingly value transparency, sustainability when making buying decisions.

Meijer offers grocery discounts in exchange for general merchandise purchases

December 2, 2008

GRAND RAPIDS, Mich. — Meijer is rewarding holiday shoppers with a bonus of up to 20 percent off their grocery purchases when they buy general merchandise…

Futurecart makes Singapore debut

November 30, 2008

SINGAPORE — Store of the Future (SOTF), a technology media company, rolled out its first batch of Futurecarts in conjunction with the official opening of…

Whole Foods Canada launching digital signage stations

November 23, 2008

TORONTO — Planet-Tek Systems, a provider of digital signage management solutions, is launching The Marketplace Station series of digital signage "stations" at…

Cellfire wins mobile marketing innovation award

November 20, 2008

SAN JOSE, Calif. — Cellfire Inc., a nationwide mobile coupon and discount offer service, was honored by the Mobile Marketing Association (MMA) with the MMA…

Marketing show heavy on innovation

by James Bickers — Editor, Networld Alliance

Fresh ideas from the In-Store Marketing Expo in Las Vegas.

Smart carts coming to Food Lion

November 18, 2008

Progressive Grocer: Food Lion banner Bloom plans to deploy interactive touchscreen computer consoles on the shopping carts at its Fort Mill, N.C. store to…

More shoppers choosing private-label products

November 18, 2008

Progressive Grocer: Private-label products are increasingly encroaching on name brands' turf, as a majority of U.S. consumers are viewing store-brand items…