IBM WebSphere Premises Server connects with sensor data

April 7, 2008

ARMONK, NY — IBM announced the release of WebSphere Premises Server version 6.1, a software product that enables business process transformation by responding…

North American consumers demand more self-service

April 7, 2008

ORLANDO, Fla. — A growing legion of North American consumers use self-service in their everyday lives, and the latest research from NCR Corp. shows an…

Inaugural Customer Experience Summit announced

April 6, 2008

WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…

Mystery shopping changes with the times

by James Bickers — Editor, Networld Alliance

Hidden cameras, online reporting update the venerable tool.

3D video kiosks land in grocery stores

April 3, 2008

CHATSWORTH, Calif. — Provision Interactive Technologies has announced its 3DEO Reward Centers are now available in the United States. The kiosks are currently…

New guide offers advice on planning for digital signage

April 1, 2008

LOUISVILLE, Ky. — Digital Signage Today has published a new how-to guide for those planning for a digital signage network deployment. The guide is titled…

Study: RFID improves inventory accuracy

April 1, 2008

FAYETTEVILLE, Ark. — A preliminary analysis of the effect of radio frequency identification on retail-inventory accuracy demonstrated that an automated…

GlobalShop goes green

by James Bickers — Editor, Networld Alliance

Designed-in technology, green products this year's big emphases.

HighJump unveils software for direct store delivery

March 31, 2008

EDEN PRAIRIE, Minn. — HighJump Software, a 3M company, announced the release of a survey management application which helps direct store delivery companies…

Vestcom launches turnkey shelf-edge communication system

March 31, 2008

LITTLE ROCK, Ark. — Vestcom International Inc., provider of data-driven, shelf-edge marketing solutions to major retailers and brand manufacturers in the…

Digital Signage Today answers your burning questions in new guide

March 27, 2008

LOUISVILLE, Ky. — Digital Signage Today has spoken with numerous experts in the digital signage industry and published "Digital Signage: Frequently Asked…

GlobalShop: Artisan Complete sweeps POPAI awards

March 26, 2008

MARKHAM, Ontario — Artisan Complete took home 14 statuettes at last week's POPAI Outstanding Merchandising Achievement (OMA) Awards Gala honoring the most…

Appeal of smaller stores, European design on the rise

March 26, 2008

Oakland Business Review: What has the retail world rethinking their bricks and mortar? Tesco, says retail designer Chuck Voydanoff. Specifically, it's the…

Trade shows converge on Vegas

The Digital Signage Show debuts in April.

Retail application for Microsoft Surface unveiled

March 24, 2008

SEATTLE — Accenture and Avanade announced the availability of their first retail showcase application for Microsoft Surface, a 30-inch surface-computing…

Grocers turn to 'in-store theater' to attract shoppers

March 23, 2008

The Age (Australia): Supermarket customers can now get ready for a show in the shopping aisle. As the battle for the grocery dollar becomes more intense…

Ikea experience builds extreme brand loyalty

March 23, 2008

The Spokesman Review: Of all the home furnishers out there, none offers a comparably multifaceted experience to Ikea. Inexpensive bedding, tables and kitchen…

Email is the worst channel for customer service

March 23, 2008

SME Web: Email is officially the UK's worst channel for customer service, according to research. eService provider Transversal's third annual Multi-channel…

Country's largest Wal-Mart almost complete

March 23, 2008

Display & Design Ideas: Wal-Mart plans to open its largest Supercenter in the country in Albany, N.Y. The 260,000-sq.-ft. supercenter will combine a…

Customers may oppose charges for plastic bags

March 20, 2008

Marketing Week: Consumers are opposed to a "nanny state" approach to the use of plastic bags, according to research company Ipsos Mori, and they may oppose…