Whole Foods' ambitious delivery service in play

March 16, 2016

Whole Foods hopes to double stores offering Instacart delivery service.

Sprint embarking on nationwide sprint to open new stores

March 10, 2016

The telecom player, striving to move ahead in the ultra-competitive market, is working with a partner to expand store locations.

Target's strategy is all about creating a hassle-free customer experience

From all indications 2016 is going to be a busy year for Target and the prime focus will be on the consumer.

Talking With: Euclid Analytics CEO Brent Franson on Amazon’s brick-and-mortar strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Focusing on the omnichannel consumer is a must for retailers, whether they're pure-play ecommerce and looking to move into physical storefronts or vice versa.

Amazon debuting pickup spot at Texas university campus

March 2, 2016

Amazon expands campus pickup strategy with first Texas site. Several more nationwide in the works for this year.

Amazon opening bookstores isn't as newsworthy as many may think

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon opening bookstores grabs lots of attention but it's really just another smart strategy. After all Amazon is a book seller already.

Amazon plans to open hundreds of bookstores, claims mall operator

February 3, 2016

The top U.S. e-commerce player is supposedly looking to take a deep dive in the brick-and-mortar environment.

What Dollar Shave Club knows: Getting an edge on utility

by Bryan Pearson — President, LoyaltyOne

The Dollar Shave Club is one sharp example of how manufacturing supply chains are being disrupted. Yet its approach to winning market share is disarmingly…

Amazon flying fast forward with drone service strategy

January 20, 2016

Regulatory challenges, safety hurdles and increasing competition aren't stalling Amazon's plans to be one of the first, if not the first, drone service…

Amazon sinks a stake in ocean freight delivery services

January 18, 2016

First drones, now ocean freighters. Amazon's expanding logistics strategy moves forward.

Amazon mulling air freight service operation, claims reports

December 22, 2015

Amazon isn’t just looking to drones to provide faster and more efficient shipping and delivery operations.

Federal regulators reject latest Staples-Office Depot merger proposal

December 22, 2015

Staples isn’t likely to get the gift it was hoping for this holiday season: federal approval of its move to merge with competitor Office Depot.

Year in Review: 5 insights on why data will remain critical in 2016

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Data, specifically given the looming Internet of Things technology ahead, will prove even more critical for retailers in 2016.

Small craft brewery demand spurs hop production upward

December 21, 2015

Increasing demand from the craft brewing retail segment is driving U.S. hop production upward.

Warm holiday temps present a cold front for retail sales

December 18, 2015

The warmer than usual temperatures during the holiday season isn't likely making retailers very jolly.

Critical reasons why retailers need a seamless product return process

Retail product returns, which appear to be a minor part of the customer experience, are actually a crucial component of the overall relationship between the…

Amazon expands booze service but challenges ahead in meeting consumer needs

December 11, 2015

Online leading retailer offers daily delivery service timeframe when most local liquor suppliers aren't yet open.

Same-day delivery matters more to young shoppers than older consumers

November 24, 2015

The younger shopping set is much more interested in same-day delivery than the senior set and such a retail strategy could pay off given the focus on serving…

5 pros and cons of scaling a retail operation

Before you sign on the dotted line for a new location, consider these pros and cons of scaling your retail business.

Start-up targets Amazon with pricing service benefitting retailers, consumers

November 19, 2015

Price service aims to connect local retailers with Amazon Prime members who want the cheapest price while supporting nearby stores.