NCR's Silver is 'more than a mobile POS solution'

NCR is confident that independent retailers will quickly adopt its new "total retail solution."

Infographic: The evolution of customer experience

Sheridan Orr gives an overview and history of the ever-changing customer experience.

What retailers should know about Google Glasses

Retail experts and techies debate the technology's feasibility and why retailers should care.

3 ways to stop theft at the self-checkout

Security experts give tips on protecting inventory.

RAMP: Software allows retailers to remotely manage all solutions (video)

Joseph Grove of Retail Customer Experience discussed the solution with Kaseya's Ray Barber.

CETW12: Loyalty program uses tablets, smartphones for easy adoption

RewardMe makes it easy for retailers and consumers to embrace loyalty programs.

CETW12: Using other media to push mobile

Retailers must provide a connected experience in order to thrive.

CETW12: Engaging customers takes more than kiosks, digital signs

Author Brian Solis shared with attendees how they can best connect with customers.

PayPal Here to Square Mobile Payments: 'It's on!'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

First the square, now the triangle. Which will corner the mobile payments market?

The four benefits of multi-channel retailing

Multi-channel retailing offers plenty of benefits to retailers, benefits that make investing in the strategy worthwhile.

GlobalShop 2012 round-up

In case you missed it, here's our coverage of this year's GlobalShop, in one convenient place.

GlobalShop 2012: 8 ways the smartphone can help your customers love you

Mobile technology is not the brick-and-mortar retailer's enemy.

GlobalShop 2012: Family Dollar using new technology to get 'on-site insight' to increase sales

Retailers can measure customer shopping patterns with ShopperGauge.

Video: Understanding the basics of QR codes

Nick Sears of rVue covers how QR codes work, and offers best practices for deploying them.

How to use liveblogging to promote retail events

Customers might not be able to attend your in-store event, but they can interact with your brand online.

Consumers create the basis for growth strategies: Retail predictions for 2012

Once again, in 2012, there is a clear recognition that the omnichannel consumer is in charge.

Study: Common perceptions about how video is used in shopping are incorrect

Consumers expect video as part of their shopping experience and rely on it when making purchase decisions.

Review: LightSpeed focuses on retailer's experience to improve the customer's experience

Mac-based POS offers desktop, laptop, web, iPhone, iPod touch and iPad functionality out-of-the-box.

NRF12: Day One launch news round-up

by James Bickers — Editor, Networld Alliance

Highlights from a very busy opening day for "Retail's BIG Show," which saw a heavy emphasis on mobile POS.

NRF12: Using mobile technology to reach teen employees

Aeropostale implemented mobile apps to help manage and communicate with employees.